Compassionate Funeral & Cemetery Sales Specialist

Service Corporation International; El Paso (TX); On-site; USD 50,000 - 100,000; Full time

Benefits offered by this job

401(k) matching

Health insurance

Dental insurance

Vision insurance

Life Insurance

Sick Leave

Short-Term Disability

Long-Term Disability

Employee Assistance Program

Job summary

Service Corporation International is seeking a sales-minded associate to provide exceptional service to families in the El Paso area. You will present cemetery property options, guide families through pre-need arrangements, and manage electronic contracts while maintaining strong customer relationships.

You will leverage bilingual communication and sales skills, work with Salesforce leads, and coordinate with teams to ensure seamless service. Flexibility to work nights and weekends is required.

Qualifications

• Bilingual in Spanish and English is required.
• At least 1 year of customer service or direct sales experience.
• High School Diploma or GED is required; college coursework preferred.
• Life Insurance License may be required by state regulations.
• Must be willing to work nights, weekends, and overtime.

Responsibilities

• Connect with families through listening and honest communication to understand unique needs and concerns.
• Present products and services, including cemetery property and pre-need arrangements, to customers.
• Enter selections into electronic contracts and collect required signatures.
• Follow up with families as arrangements progress and resolve issues.
• Maintain leads in Salesforce.com and manage a 4-to-1 close rate.
• Assist with in-person, phone, and email communications with customers.

Skills

Bilingual: Spanish/English

Verbal communication

Computer skills

Education

High School Diploma or GED

College coursework preferred

Life Insurance License as required by state

Tools

Salesforce.com

Job description

Service Corporation International is seeking a sales-minded associate to provide exceptional service to families in the El Paso area. You will present cemetery property options, guide families through pre-need arrangements, and manage electronic contracts while maintaining strong customer relationships.

You will leverage bilingual communication and sales skills, work with Salesforce leads, and coordinate with teams to ensure seamless service. Flexibility to work nights and weekends is required.