Compassionate Front Desk Specialist for Senior Care

Serenity Estates of Morris; Morris (IL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Dynamic and supportive work culture

Professional growth opportunities

Collaborative team-oriented culture

Competitive compensation

Job summary

Serenity Estates of Morris in Morris, IL is seeking a friendly Receptionist to join our front office team. You will greet residents, families and visitors, handle inquiries with empathy, and support daily operations.

You will manage records, demographics, medical records and scheduling data, coordinate activities and transportation, and provide administrative support to admissions, communications and facilities teams. You will help maintain a warm, compassionate environment for residents.

Qualifications

• Experience in front desk or healthcare environment preferred.

Responsibilities

• Greet and welcome residents, families, and visitors, managing inquiries with empathy.
• Manage and maintain accurate records, including demographics, medical records, and scheduling data.
• Coordinate and facilitate daily activities, events, and transportation as needed.
• Provide administrative support to admissions, communications, and facilities management.
• Collaborate with staff to ensure seamless transitions and effective communication.
• Handle confidential and sensitive information with discretion and professionalism.
• Perform other administrative tasks such as answering phones, responding to emails, and maintaining office supplies.

Job description

Serenity Estates of Morris in Morris, IL is seeking a friendly Receptionist to join our front office team. You will greet residents, families and visitors, handle inquiries with empathy, and support daily operations.

You will manage records, demographics, medical records and scheduling data, coordinate activities and transportation, and provide administrative support to admissions, communications and facilities teams. You will help maintain a warm, compassionate environment for residents.