Compassionate Front Desk & Patient Services Coordinator

IVI America; Bellevue (WA); On-site; USD 25,000 - 39,000; Part time

Benefits offered by this job

Medical, Dental, Vision Insurance

Retirement 401K Plan

Paid Time Off & Paid Holidays

Life Insurance & LTD & AD&D

Flexible Spending Accounts

Employee Assistance Program

Tuition Reimbursement

Job summary

Everleap Fertility, Bellevue, WA, is seeking a Part-time Patient Services Coordinator to join our healthcare team. The role involves welcoming patients, guiding them through visits, scheduling, and ensuring accurate information and payments are collected.

You will work closely with clinicians and staff to deliver compassionate, patient-centered care in a fast-paced fertility practice. The position requires a High School Diploma or GED, at least 1 year of administrative or customer service

Qualifications

• High School Diploma or GED required.
• Minimum 1 year administrative, healthcare, hospitality, or customer service experience.
• Strong communication and interpersonal skills.
• Comfortable working in a fast-paced, patient-centered environment.
• Proficient with Microsoft Office and general computer applications.

Responsibilities

• Serve as the first point of contact for patients and visitors, creating a welcoming, compassionate, and professional experience.
• Guide patients through each stage of their visit, answering questions and helping them feel supported.
• Schedule, confirm, and manage appointments while following provider scheduling templates and coordinating patient flow.
• Identify and resolve scheduling conflicts, making recommendations to ensure an efficient patient experience.
• Collect patient payments and help ensure insurance and demographic information is accurate and up to date.
• Partner closely with physicians, nurses, financial counselors, and administrative staff to coordinate exceptional patient care.
• Process medical records requests and maintain accurate patient information.

Job description

Everleap Fertility, Bellevue, WA, is seeking a Part-time Patient Services Coordinator to join our healthcare team. The role involves welcoming patients, guiding them through visits, scheduling, and ensuring accurate information and payments are collected.

You will work closely with clinicians and staff to deliver compassionate, patient-centered care in a fast-paced fertility practice. The position requires a High School Diploma or GED, at least 1 year of administrative or customer service