Compassionate Front Desk Patient Care Coordinator

Trinity Rehab Somerset PA; Matawan (NJ); On-site; USD 28,000 - 38,000; Full time

Job summary

Trinity Rehab Somerset PA Matawan, New Jersey, United States seeks a friendly Patient Care Coordinator to support front desk operations of the outpatient physical therapy clinic. The role focuses on greeting patients, scheduling appointments, collecting co-pays, and guiding patients through the check-in process.

duties include maintaining a tidy front desk, assisting with basic administrative tasks, and providing helpful service to new patients.

Qualifications

• High school diploma or equivalent.
• Friendly, professional interactions with patients.
• Dependable with a consistent work schedule.
• Basic computer and data-entry skills.
• Strong attention to detail and organizational skills.
• Ability to handle payments accurately.
• Willingness to learn scheduling and check-in systems.
• Prior receptionist, customer service, retail, or healthcare experience is helpful but not required.

Responsibilities

• Greet patients and visitors in a friendly and professional manner.
• Check patients in and assist with the check-in kiosk.
• Assist new patients with the check-in process.
• Schedule and confirm patient appointments.
• Collect co-payments and provide receipts.
• Make copies of identification/insurance cards and patient paperwork.
• Scan, copy, and organize basic documents.
• Answer or direct basic patient questions.
• Notify the appropriate team member when extra assistance is needed.
• Keep the front desk neat and organized.
• Complete other basic front desk duties as assigned.

Skills

Customer service

Attention to detail

Data entry

Education

High school diploma or equivalent

Job description

Trinity Rehab Somerset PA Matawan, New Jersey, United States seeks a friendly Patient Care Coordinator to support front desk operations of the outpatient physical therapy clinic. The role focuses on greeting patients, scheduling appointments, collecting co-pays, and guiding patients through the check-in process.

duties include maintaining a tidy front desk, assisting with basic administrative tasks, and providing helpful service to new patients.