Receptionist

AdviniaCare Waterview Villa; East Providence (RI); On-site; USD 32,000 - 42,000; Full time

Job summary

AdviniaCare Waterview Villa is seeking a friendly Receptionist to be the first point of contact for residents, families, and visitors. You will provide exceptional customer service and essential administrative support in a welcoming environment.

The role is full-time (40 hours/week) with duties including phone handling, directing visitors, typing, mail processing, and safeguarding residents' privacy. A calm, courteous demeanor and strong English communication are required.

Qualifications

• Must read/write/speak English proficiently.
• Ability to make independent decisions and stay calm in emergencies.
• Friendly, courteous, and professional with residents, families, visitors.
• Knowledge of administrative practices and office procedures.
• Willingness to learn and adapt, with strong attention to detail.
• Typing speed of 50 words per minute; familiar with standard office equipment.

Responsibilities

• Operate telephone with proper etiquette.
• Direct residents, families, and visitors to appropriate areas.
• Perform general typing and secretarial tasks.
• Distribute paychecks per policy.
• Handle incoming mail and deliveries.
• Uphold safety practices and protect residents' health information.
• Support resident and family relations.
• Other duties as assigned by manager.

Skills

Customer service

Telephone etiquette

Administrative tasks

Typing 50 wpm

Job description

AdviniaCare Waterview Villa - AdviniaCare Waterview Villa is seeking a friendly and organized Receptionist to join our team! As a Receptionist, you will be the first point of contact for residents, families, and visitors, providing exceptional customer service and administrative support to our facility. If you have a passion for working with seniors and a strong background in customer service, we encourage you to apply for this ful-time, 40 hours/week opprotunity.

Duties & Responsibilities:

• Operate telephone while utilizing proper phone etiquette
• Receive and direct all persons entering the facility to appropriate areas
• Responsible for general typing and secretarial functions
• Distribute paychecks per policy and procedure
• Receive and direct incoming mail and deliveries appropriately
• Demonstrate correct safety techniques
• Respect and take care of facility equipment and not wasteful of supplies
• Contribute to and promote resident and family relations
• Knowledgeable in facility’s Privacy Practice and complies by protecting all residents’ health information
• Other duties as assigned by manager

Specific Requirements:

• Must be able to read, write, speak, and understand the English language
• Must possess the ability to make independent decisions when circumstances warrant such action and to remain calm during emergency situations
• Must possess the ability to deal tactfully with personnel, residents, family members, visitors, and the general public
• Must be knowledgeable of administrative practices, procedures, and guidelines
• Must possess a cheerful personality and be able to work harmoniously with other personnel
• Must possess the ability to seek out new methods and principles and be willing to incorporate them into existing practices
• Must be able to follow written and oral instructions
• Has knowledge of personnel application procedures
• Must be able to type 50 words per minute
• Is knowledgeable of all office equipment

Work Environment:

As a Receptionist at AdviniaCare Waterview Villa, you will work in a warm and comfortable environment that prioritizes the well-being of our residents. Our facility features fine dining, spacious accommodations, and beautiful gardens, providing a relaxed and healing atmosphere.