Compassionate Front Desk Concierge - Funeral Services

Service Corporation International; Dellwood (SC); On-site; USD 28,000 - 36,000; Full time

Job summary

Service Corporation International in Greenville, SC is seeking a front desk receptionist to greet visitors, answer calls, and provide general office support. You will route inquiries, assist staff, and maintain a welcoming environment, including handling mail and basic typing.

The role requires a High School Diploma and at least six months of office experience, and availability to work weekends.

Qualifications

• High School Diploma or equivalent required.
• Six months general office, receptionist, or administrative support experience preferred.
• Proficient at operating telephones, fax, copier.
• MS Office suite, clear and professional speaking voice, interpersonal skills, poise and diplomacy, and ability to work weekends.

Responsibilities

• Greets guests and visitors, offering assistance when entering the building
• Notifies staff members when appointments arrive and escorts guests to appropriate room
• Answers routine questions associated with services, products, location directions, etc.
• Immediately notifies and involves management with customer service and security issues
• Receives deceased belongings from family and follows chain of custody procedures
• Answers, screens, and routes incoming calls to appropriate staff members
• Maintains a comfortable environment for clients, providing beverages and other amenities for families as needed. May make coffee.
• Maintains guest-waiting area, disposing of trash, replacing tissues, and general straightening of furniture
• Receives incoming mail and packages
• Maintains organized and current electronic and paper files and records, such as deeds and trust files
• May perform light typing, proofreading, data entry or printing

Skills

MS Office

Telephone etiquette

Interpersonal skills

Poise and diplomacy

Scheduling flexibility

Education

High School Diploma or equivalent

Tools

Telephone

Fax

Copier

Job description

Service Corporation International in Greenville, SC is seeking a front desk receptionist to greet visitors, answer calls, and provide general office support. You will route inquiries, assist staff, and maintain a welcoming environment, including handling mail and basic typing.

The role requires a High School Diploma and at least six months of office experience, and availability to work weekends.