Compassionate Funeral Services Support Specialist

Service Corporation International; Jacksonville (FL); On-site; USD 28,000 - 36,000; Full time

Job summary

Service Corporation International in Jacksonville, FL seeks a courteous Funeral Services Assistant to support funeral operations, greet families, and provide information on services. You will handle setup of flowers, caskets, urns, and keepsakes, assist with remains preparation, and manage basic office duties under supervision.

The role requires a high school diploma, prior customer service, and a valid driver’s license, with a willingness to learn MS Office and databases.

Qualifications

• High school diploma or equivalent.
• Previous customer service and/or sales experience preferred.
• Proficient with MS Office suite and databases; ability and willingness to learn required.
• Valid state driver’s license with an acceptable driving record required.

Responsibilities

• Prepares for services to include delivering and setting up floral arrangements, chairs, caskets, urns, photos and keepsakes.
• Assists with documents related to services and cremations as directed by management.
• Assists with preparation of remains consistent with law and company policy.
• Performs office duties and runs errands as needed.
• Greet client families, assist as usher, and coordinate on-site transportation.
• Drives funeral home vehicles for services and family pickups.
• Ensures refreshments are available where allowed by law.
• Supports visitations, memorials and funeral services with setup.

Skills

Customer service

Communication

Team player

Education

High school diploma or equivalent

Tools

MS Office

Databases

Job description

Service Corporation International in Jacksonville, FL seeks a courteous Funeral Services Assistant to support funeral operations, greet families, and provide information on services. You will handle setup of flowers, caskets, urns, and keepsakes, assist with remains preparation, and manage basic office duties under supervision.

The role requires a high school diploma, prior customer service, and a valid driver’s license, with a willingness to learn MS Office and databases.