Compassionate Front Desk Admin (Healthcare)

The Waters; Springfield (TN); On-site; USD 26,000 - 32,000; Full time

Job summary

The Waters of Springfield is hiring a Receptionist to oversee clerical operations, provide clerical support to all disciplines, and manage front desk tasks in accordance with regulations and company policies.

The role requires courteous interaction with residents and families, with attention to records, purchasing, accounts payable, contracts, and ensuring confidentiality.

This on-site position offers opportunities to contribute to a warm, efficient facility.

Qualifications

• Attends all mandatory in-services by the employee’s anniversary date.
• Acts appropriately under the direction of the Administrator and as an active member of the interdisciplinary team.
• Demonstrates ability to adjust to changes in unit/shift assignments to meet facility needs.
• Provides clerical support to the Administrator and respective disciplines.
• Assists with answering phones, running facility errands, and maintaining personnel files.
• Demonstrates responsibility for purchasing and accounts payable for all departments.
• Updates and preserves all current facility contracts.
• Maintains and updates all physician licensure, credentials and insurance information.
• Demonstrates knowledge of and complies with the Code of Conduct and Corporate Compliance.
• Program when performing work functions.
• Is aware of, and adheres to, Resident’s Bill of Rights and Confidentiality of Resident Information.
• Interacts with residents, family members, co-workers, clinical and ancillary staff in a non- judgmental, supportive and calm manner.
• Addresses family satisfaction issues immediately and assists in resolving the matter in a professional manner.
• Is aware of Resident Abuse Reporting Law.
• Participates as assigned in the orientation of new staff and demonstrates a positive, helpful and enthusiastic attitude.
• Creates and maintain an atmosphere of warmth, personal interest, and positive emphasis as well as a calm environment throughout the facility.

Responsibilities

• Attends all mandatory in-services by the employee’s anniversary date.
• Acts appropriately under the direction of the Administrator and acts as an active member of the interdisciplinary team.
• Demonstrates ability to adjust to changes in unit/shift assignments to meet facility needs.
• Provides clerical support to the Administrator and respective disciplines.
• Assists with answering phones, running facility errands, and maintaining personnel files.
• Demonstrates responsibility for purchasing and accounts payable for all departments.
• Updates and preserves all current facility contracts.
• Maintains and updates all physician licensure, credentials and insurance information.
• Demonstrates knowledge of and complies with the Code of Conduct and Corporate Compliance.
• Program when performing work functions.
• Is aware of, and adheres to, Resident’s Bill of Rights and Confidentiality of Resident Information.
• Interacts with residents, family members, co-workers, clinical and ancillary staff in a non- judgmental, supportive and calm manner.
• Addresses family satisfaction issues immediately and assists in resolving the matter in a professional manner.
• Is aware of Resident Abuse Reporting Law.
• Participates as assigned in the orientation of new staff and demonstrates a positive, helpful and enthusiastic attitude.
• Creates and maintain an atmosphere of warmth, personal interest, and positive emphasis as well as a calm environment throughout the facility.

Job description

The Waters of Springfield is hiring a Receptionist to oversee clerical operations, provide clerical support to all disciplines, and manage front desk tasks in accordance with regulations and company policies.

The role requires courteous interaction with residents and families, with attention to records, purchasing, accounts payable, contracts, and ensuring confidentiality.

This on-site position offers opportunities to contribute to a warm, efficient facility.