Compassionate Field Ops & Administrative Assistant

S.E. Combined Services of Florida; Deerfield Beach (FL); On-site; USD 17,000 - 22,000; Full time

Job summary

S.E. Combined Services of Florida is seeking an administrative assistant to provide clerical support to a funeral home, cemetery, crematory, or combination of facilities in Deerfield Beach, FL.

The role involves greeting the public, handling general information on offered services, and ensuring customer expectations are met with courteous service. Key duties include preparing and processing vital documents, coordinating memorial products, handling payments and contracts, and supporting

Qualifications

• Education: High School diploma or equivalent.
• Experience: 1-2 years in office clerical or customer service.
• Experience in a customer-focused, fast-paced environment.
• Knowledge of office equipment; MS Office preferred.
• Strong verbal and written communication.
• Strong organizational skills and detail-oriented.
• High level of compassion and integrity.
• Ability to maintain confidentiality.

Responsibilities

• Prepares death certificates, prayer cards and related documents.
• Completes required permits and/or certificates.
• Prepares and processes Veteran's Paperwork.
• Prepares marker monument placement paperwork.
• Ensures required documentation to support requested products and services are accurate and complies with state/federal regulations and company rules.
• Prepares and distributes daily schedules, reports, and documents.
• Receives and processes payments and contracts.
• Coordinates the ordering of memorials and related products and the control of storage inventory for vaults and markers.
• Orders office supplies.
• Oversees the processing of installation orders to grounds and maintenance departments.
• Processes accounts payable transactions.
• Assists with the preparation of obituaries.
• Assists Location Management, Sales, Family Service Counselors and payroll as needed.
• Acts as backup to Receptionist.
• Greets family members and friends.
• Communicates client family's needs promptly and accurately to the appropriate staff member.
• Conveys a sense of concern and empathy with client family members at all times.
• Responds to customer inquiries via telephone, internet and in person.
• Maintains professional and cooperative relationships with county clerk, medical examiner and physicians.

Skills

Communication skills

Organization skills

Compassion and empathy

Confidentiality

Customer service

Education

High School diploma or equivalent

Tools

MS Office Suite

Office equipment

Job description

S.E. Combined Services of Florida is seeking an administrative assistant to provide clerical support to a funeral home, cemetery, crematory, or combination of facilities in Deerfield Beach, FL.

The role involves greeting the public, handling general information on offered services, and ensuring customer expectations are met with courteous service. Key duties include preparing and processing vital documents, coordinating memorial products, handling payments and contracts, and supporting