Compassionate Funeral Services Coordinator

S.E. Combined Services of Florida; Lake Charles (LA); On-site; USD 17,000 - 25,000; Full time

Job summary

S.E. Combined Services of Florida is seeking a dedicated Funeral Services Assistant to support funeral operations and assist client families.

The role involves multi-tasking across service setup, administrative duties, and direct family interactions to ensure compassionate, respectful service. Responsibilities include preparing for services, handling remains, operating office equipment, driving funeral home vehicles when needed, and supporting visitations and ceremonies.

Qualifications

• High school diploma or equivalent required.
• Previous customer service and/or sales experience preferred.
• Proficiency with MS Office suite and databases preferred; willingness to learn is expected.

Responsibilities

• Prepare for services by delivering and setting up floral arrangements, chairs, caskets, urns, photos, and other mementos; ensure proper care and storage.
• Prepare documents related to services, cremations, maintenance, and other tasks as directed by management.
• Assist with preparation of remains and related duties in a respectful manner and in accordance with regulations.
• Perform office duties including answering phones, operating the fax machine, computer systems, multi-line phone system, and related equipment.
• Run errands for supplies and floral deliveries as needed.
• Serve as an usher and assist with transportation needs, including parking and vehicle movement.
• Drive funeral home vehicles for services and family pickups.
• Ensure refreshments are available where allowed by law.
• Assist with visitations, memorials, and funeral services including setup, dressing, handling keepsakes, and delivering family items.
• Greet and assist client families entering the office and provide information and support.
• Support family needs during services and visitations; assist with vehicle washing/cleaning as required.

Skills

Customer service

Communication

Team player

Education

High school diploma or equivalent

Tools

MS Office

Job description

S.E. Combined Services of Florida is seeking a dedicated Funeral Services Assistant to support funeral operations and assist client families.

The role involves multi-tasking across service setup, administrative duties, and direct family interactions to ensure compassionate, respectful service. Responsibilities include preparing for services, handling remains, operating office equipment, driving funeral home vehicles when needed, and supporting visitations and ceremonies.