Compassionate Field Operations & Admin Assistant

Service Corporation International; Sandston (VA); On-site; USD 33,000 - 42,000; Full time

Job summary

Service Corporation International is seeking an administrative assistant to support funeral home operations in Virginia. The role involves greeting families, handling routine clerical tasks, processing documents, and coordinating memorial materials with sensitivity and discretion.

The position requires 1–2 years in an office/ customer service setting, strong MS Office skills, and a high level of compassion and integrity to assist families during difficult times.

Qualifications

• Education at least a High School diploma or equivalent.
• 1–2 years in an office clerical or customer service role.
• Experience in a fast-paced, customer-focused environment.
• MS Office Suite proficiency preferred.
• Strong verbal and written communication.
• Maintain confidentiality and demonstrate integrity.

Responsibilities

• Greet the public and provide information on services.
• Prepare death certificates, prayer cards and related documents.
• Process payments and contracts; coordinate memorials and inventory.
• Assist with obituaries and back-up receptionist duties.
• Maintain relationships with county clerks and medical staff; respond to inquiries.

Skills

Customer service

MS Office

Communication skills

Confidentiality

Organization

Education

High School diploma

Tools

MS Office Suite

Office equipment

Job description

Service Corporation International is seeking an administrative assistant to support funeral home operations in Virginia. The role involves greeting families, handling routine clerical tasks, processing documents, and coordinating memorial materials with sensitivity and discretion.

The position requires 1–2 years in an office/ customer service setting, strong MS Office skills, and a high level of compassion and integrity to assist families during difficult times.