Compassionate Field Operations Assistant

Service Corporation International; Virginia Beach (VA); On-site; USD 32,000 - 42,000; Full time

Job summary

Service Corporation International is seeking an Administrative Clerk to support funeral home, cemetery or related facilities. You will greet families, provide service information, and handle clerical duties with empathy.

The role requires 1–2 years in an office or customer service setting, strong MS Office skills, and a high school diploma. You will assist with certificates, memorial logistics and financial transactions in a respectful, fast-paced environment.

Qualifications

• High school diploma or equivalent required.
• 1–2 years in office clerical or customer service role.
• Experience in a customer-focused, fast-paced environment preferred.
• Proficient with MS Office applications.
• Strong verbal and written communication skills.
• Ability to maintain confidentiality.

Responsibilities

• Greet the public and provide information on services offered.
• Prepare death certificates, prayer cards and related documents.
• Process permits, certificates, and veterans paperwork.
• Coordinate memorial orders and related product logistics.
• Handle payments, contracts and accounts payable tasks.
• Assist with obituaries and payroll as needed.
• Maintain professional, compassionate client relationships.

Skills

Customer service

Communication

Confidentiality

Detail orientation

Organizational skills

Empathy

Education

High School Diploma or equivalent

Tools

MS Office Suite

Job description

Service Corporation International is seeking an Administrative Clerk to support funeral home, cemetery or related facilities. You will greet families, provide service information, and handle clerical duties with empathy.

The role requires 1–2 years in an office or customer service setting, strong MS Office skills, and a high school diploma. You will assist with certificates, memorial logistics and financial transactions in a respectful, fast-paced environment.