Compassionate Field Operations Assistant - Funeral Home

Service Corporation International; Glendora (CA); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Flexible Spending Accounts

Health Savings Account

Sick Leave

Short-Term Disability

Long-Term Disability

Life Insurance

401(k) Retirement Savings Plan with 회사

Employee Assistance Program

Job summary

Service Corporation International in Glendora, CA, is seeking an on-site Administrative Clerk to support a funeral home, cemetery, crematory complex. You will greet families, process payments, and handle documentation with confidentiality and care.

Requirements include a High School diploma and 1–2 years in clerical or customer service roles; proficiency with MS Office, strong communication, and high organizational standards are expected.

Qualifications

• High School diploma or equivalent required.
• 1–2 years of office clerical or customer service experience helpful.
• Experience in a customer-focused, fast-paced environment preferred.
• Proficient with MS Office; basic math skills and accuracy.
• Strong verbal and written communication; organized and detail oriented.
• Demonstrates compassion, integrity, and confidentiality.

Responsibilities

• Prepare death certificates, prayer cards, and related documents.
• Complete required permits and/or certificates.
• Prepare and process Veteran’s paperwork.
• Prepare marker monument placement paperwork.
• Ensure documentation supports requested products and services per regulations.
• Prepare and distribute daily schedules, reports, and documents.
• Receive and process payments and contracts.
• Coordinate ordering of memorials and manage storage inventory.
• Order office supplies and oversee installation orders to grounds/maintenance.
• Process accounts payable transactions.
• Assist with obituaries and with Location Management, Sales, and Family Service Counselors as needed.
• Act as backup to Receptionist; greet family members and respond to inquiries.
• Maintain confidentiality and communicate client needs promptly and empathetically.
• Coordinate with county clerk, medical examiner, and physicians as required.

Skills

Office equipment knowledge

MS Office Suite

Basic mathematics

Verbal & written communication

Organizational skills

Compassion & integrity

Confidentiality

Education

High School or equivalent

Tools

MS Office Suite

Job description

Service Corporation International in Glendora, CA, is seeking an on-site Administrative Clerk to support a funeral home, cemetery, crematory complex. You will greet families, process payments, and handle documentation with confidentiality and care.

Requirements include a High School diploma and 1–2 years in clerical or customer service roles; proficiency with MS Office, strong communication, and high organizational standards are expected.