Compassionate Field Operations Assistant

Sci Corp; Ponce (PR); On-site; USD 28,000 - 38,000; Full time

Job summary

Sci Corp in Puerto Rico seeks a friendly office clerk to join our team. This role provides administrative and clerical support to funeral home and related facilities, greeting the public and handling information with empathy and professionalism.

Responsibilities include preparing documents, coordinating scheduling, processing payments, and assisting with obituaries and orders while maintaining confidentiality and excellent customer service in a fast-paced environment.

Qualifications

• Working knowledge of office equipment including computers, calculators, copiers, printers, and fax machines.
• MS Office Suite experience preferred.
• Basic mathematics skills required.
• Good verbal and written communication skills.
• Strong organizational skills and detail oriented.
• High level of compassion and integrity.
• Ability to maintain confidentiality.

Responsibilities

• Prepares death certificates, prayer cards and related documents
• Completes required permits and or certificates
• Prepares and processes Veteran’s Paperwork
• Prepares marker monument placement paperwork
• Ensures required documentation to support requested products and services are accurate and complies with state/federal regulations and company rules
• Prepares and distributes daily schedules, reports, and documents
• Receives and processes payments and contracts
• Coordinates the ordering of memorials and related products and the control of storage inventory for vaults and markers
• Orders office supplies
• Oversees the processing of installation orders to grounds and maintenance departments
• Processes accounts payable transactions
• Assists with the preparation of obituaries
• Assists Location Management, Sales, Family Service Counselors and payroll as needed
• Acts as backup to Receptionist
• Greets family members and friends
• Communicates client family’s needs promptly and accurately to the appropriate staff member
• Conveys a sense of concern and empathy with client family members at all times
• Responds to customer inquiries via telephone, internet and in person
• Maintains professional and cooperative relationships with county clerk, medical examiner and physicians

Skills

Office equipment knowledge

MS Office Suite

Verbal & written communication

Organization & detail oriented

Compassion & integrity

Confidentiality

Basic mathematics

Education

High School or equivalent

Tools

MS Office Suite

Job description

Sci Corp in Puerto Rico seeks a friendly office clerk to join our team. This role provides administrative and clerical support to funeral home and related facilities, greeting the public and handling information with empathy and professionalism.

Responsibilities include preparing documents, coordinating scheduling, processing payments, and assisting with obituaries and orders while maintaining confidentiality and excellent customer service in a fast-paced environment.