Compassionate Field Operations & Admin Assistant

Service Corporation International; Ponce (PR); On-site; USD 28,000 - 36,000; Full time

Job summary

Service Corporation International in Ponce, Puerto Rico, is seeking a Field Operations Support Assistant to provide administrative and clerical support to a funeral home, cemetery, crematory, or a combination of these facilities. You will greet families, relay information on services, and assist with documentation and payments with empathy and professionalism.

The ideal candidate has a high school diploma, 1–2 years in an office or customer service role, and working knowledge of MS Office.

Qualifications

• High School diploma or equivalent.
• 1–2 years of office clerical or customer service experience.
• MS Office Suite experience preferred.
• Strong verbal and written communication skills.
• Excellent organizational abilities and attention to detail.

Responsibilities

• Greets family members and public with empathy and professionalism.
• Prepares death certificates, prayer cards, and related documents.
• Processes payments and contracts; handles accounts payable tasks.
• Coordinates memorial orders and related product storage inventory.
• Assists with obituaries and payroll as needed; supports location management and staff.
• Acts as backup to Receptionist and maintains confidentiality.

Skills

Customer service

Verbal and written communication

Organizational skills

Attention to detail

Confidentiality

Compassion

Basic math

Education

High School diploma or equivalent

Tools

MS Office Suite

Job description

Service Corporation International in Ponce, Puerto Rico, is seeking a Field Operations Support Assistant to provide administrative and clerical support to a funeral home, cemetery, crematory, or a combination of these facilities. You will greet families, relay information on services, and assist with documentation and payments with empathy and professionalism.

The ideal candidate has a high school diploma, 1–2 years in an office or customer service role, and working knowledge of MS Office.