Bereavement Services Coordinator

Sci Corp; Caguas (PR); On-site; USD 30,000 - 40,000; Full time

Job summary

Sci Corp in Puerto Rico is seeking a Funeral Assistant to support families through funeral services, visitations, and interment, ensuring compassionate, professional service in line with company policies.

You will arrange ceremonies, coordinate logistics, deliver keepsakes, manage aftercare, and assist with office duties while maintaining compliance with licensing and safety standards.

Qualifications

• High school diploma or equivalent required.
• Minimum of 3 years related experience as a Funeral Assistant.
• Current state driver’s license with acceptable driving record.

Responsibilities

• Arranges, conducts and directs bereavement rites, including funeral and memorial ceremonies in a professional, organized and caring manner consistent with Company Policies and Procedures.
• Confirms authorization to proceed with the service arrangements.
• Ensures client families are informed of special recognition/services available for veterans and ensures the delivery of selected recognition/services.
• Assists with funeral services by coordinating parking, ushering, driving funeral vehicles, assisting at chapel and cemetery; delivering flowers, caskets, urns, photos and keepsakes; sets up and removes chairs.
• In absence of Family Service Counselor, provides aftercare including delivery of documents, stationery, information on insurance, health benefits and pension, and pre-arrangements for next of kin.
• Ensures potential pre-need referrals are shared with Family Service Counselors.
• Ensures adherence to all applicable licensing authorities, rules and regulations.
• Prepares and accurately completes documents and online entries related to services, cremations, maintenance.
• Assists with general office duties including answering phones and preparing reports.
• Assists with maintenance of vehicles, the facility and property.
• Receives caskets and other funeral home supplies and places into inventory.
• Ensures refreshments are available (where allowed by law).

Skills

Compassion

Communication

Multi-tasking

Detail oriented

Driving

MS Office

Problem solving

Interpersonal skills

Education

High School diploma

Job description

Sci Corp in Puerto Rico is seeking a Funeral Assistant to support families through funeral services, visitations, and interment, ensuring compassionate, professional service in line with company policies.

You will arrange ceremonies, coordinate logistics, deliver keepsakes, manage aftercare, and assist with office duties while maintaining compliance with licensing and safety standards.