Compassionate Field Operations & Admin Assistant

Service Corporation International; Jacksonville (FL); On-site; USD 32,000 - 43,000; Full time

Job summary

Service Corporation International is seeking an administrative/clerical associate in Jacksonville, FL to provide frontline support for funeral home, cemetery, crematory operations. Duties include greeting the public, handling general inquiries, processing documents, and coordinating orders and payments with sensitivity and professionalism.

Responsibilities span preparing certificates, permits, obituaries assistance, and supporting office staff.

Qualifications

• High School diploma or equivalent required.
• 1–2 years in an office/clerical or customer service role.
• Experience in a fast-paced, customer-focused environment.

Responsibilities

• Greet visitors and respond to inquiries with empathy.
• Prepare death certificates, permits, and related documents.
• Process payments and contracts accurately.
• Coordinate memorial orders and maintain files.
• Maintain confidentiality and professional communication.
• Assist with obituaries and support location management.

Skills

Verbal communication

Written communication

Organizational skills

Compassion and integrity

Confidentiality

Customer service

Education

High School or equivalent

Tools

MS Office Suite

Job description

Service Corporation International is seeking an administrative/clerical associate in Jacksonville, FL to provide frontline support for funeral home, cemetery, crematory operations. Duties include greeting the public, handling general inquiries, processing documents, and coordinating orders and payments with sensitivity and professionalism.

Responsibilities span preparing certificates, permits, obituaries assistance, and supporting office staff.