Compassionate Field Operations & Admin Assistant

Service Corporation International; Alexandria (VA); On-site; USD 32,000 - 42,000; Full time

Job summary

Service Corporation International in Alexandria, VA is seeking an administrative/clerical associate to welcome families, process documents, and coordinate memorial orders. You will handle death certificates, permits, payments, and daily schedules with sensitivity.

The role requires 1–2 years in office settings, strong MS Office skills, and excellent communication. A high school diploma is required and confidentiality is essential.

Qualifications

• High School or equivalent required.
• 1–2 years in an office clerical or customer service role.
• Experience in a fast-paced, customer-focused environment preferred.

Responsibilities

• Prepare death certificates, prayer cards and related documents.
• Complete permits; handle veteran’s paperwork and monument placement paperwork.
• Greet the public, respond to inquiries and convey empathy to families.
• Process payments, orders, and accounts payable transactions.
• Coordinate memorial orders and inventory for vaults and markers.
• Assist with obituaries and back-up receptionist duties.

Skills

Verbal and written communication

Organizational skills

Detail oriented

Compassion and integrity

Confidentiality

Customer service mindset

Education

High School diploma or equivalent

Tools

MS Office Suite

Office equipment operation

Job description

Service Corporation International in Alexandria, VA is seeking an administrative/clerical associate to welcome families, process documents, and coordinate memorial orders. You will handle death certificates, permits, payments, and daily schedules with sensitivity.

The role requires 1–2 years in office settings, strong MS Office skills, and excellent communication. A high school diploma is required and confidentiality is essential.