Compassionate Funeral Home Ops & Admin Support

Service Corporation International; San Juan (PR); On-site; USD 22,000 - 32,000; Full time

Job summary

Service Corporation International seeks an administrative associate to provide clerical support across funeral home, cemetery, and related facilities. You will greet the public, manage documents, process payments, and coordinate memorial orders with attention to accuracy and sensitivity.

Minimum 1–2 years in office clerical or customer service roles is required, with strong MS Office skills and excellent communication.

Qualifications

• High School or equivalent required.
• 1–2 years of office clerical or customer service experience required.
• Experience in a customer-focused, fast-paced professional environment preferred.

Responsibilities

• Prepare death certificates, prayer cards and related documents.
• Complete permits and/or certificates as required.
• Process Veterans paperwork and monument placement paperwork.
• Ensure accurate documentation to support products/services and compliance with regulations.
• Prepare and distribute daily schedules, reports and documents.
• Receive and process payments and contracts.
• Coordinate ordering of memorials and related products and inventory control.
• Order office supplies and oversee installation orders with grounds/maintenance.
• Process accounts payable transactions and assist with obituaries.
• Support Location Management, Sales, Family Service Counselors and payroll as needed.
• Act as receptionist backup; greet family members and respond to inquiries.

Skills

Verbal and written communication

Organizational skills

Compassion and empathy

Confidentiality

MS Office Suite

Education

High School diploma or equivalent

Tools

Computers

Copiers

Printers

Fax machines

Job description

Service Corporation International seeks an administrative associate to provide clerical support across funeral home, cemetery, and related facilities. You will greet the public, manage documents, process payments, and coordinate memorial orders with attention to accuracy and sensitivity.

Minimum 1–2 years in office clerical or customer service roles is required, with strong MS Office skills and excellent communication.