Compassionate Family Support Specialist

Health Connect America, Inc.; Clarksville (TN); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Employee Assistance Program (EAP)

Health Savings Account (HSA)

Dependent Daycare Flexible Spending

401(k) Retirement Plan

Tickets at Work

Paid time off

Paid holidays

Job summary

Health Connect America, a COA-accredited provider of mental and behavioral health services, seeks a Family Support Specialist. You will collaborate with the treatment team to deliver individual, group, and family therapies, develop plans, maintain documentation, and connect clients with community resources.

The role emphasizes client-centered care, staff empowerment, and evidence-informed practice within a supportive, purpose-driven culture. Employment is contingent upon background screening.

Qualifications

• Bachelor's degree in a human services discipline or BA/BS with 3 years of relevant experience.
• 1 year of experience working with children (including internships or volunteer experiences) preferred.

Responsibilities

• Communicate with customers, colleagues, and other individuals to answer questions, disseminate, or explain information, and address complaints/concerns.
• Develop treatment plans with input from the treatment team and Clinical Supervisor.
• Provide individual, group, and family therapeutic interventions and skill building as outlined in the Treatment Plan.
• Implement Health Connect America approved therapeutic interventions as delineated on the treatment plan with clients and their families.
• Complete all client documentation within established time frames.
• Attend and actively participate in weekly Treatment Team meetings.
• Link the client and family with specific services and resources as identified in the treatment plan.
• Serve as a liaison with other professionals and agencies as related to the client.
• Actively recruit new referrals to ensure that your caseload stays full.
• Provide 24/7 on-call support for clients as per program requirements.
• Ensure compliance with all state regulatory bodies & COA standards.
• Participate in and complete all assigned training and professional development activities.

Education

Bachelor's degree in a human services discipline (Social Work, Psychology, Sociology, Counseling, or Criminal Justice)

Job description

Health Connect America, a COA-accredited provider of mental and behavioral health services, seeks a Family Support Specialist. You will collaborate with the treatment team to deliver individual, group, and family therapies, develop plans, maintain documentation, and connect clients with community resources.

The role emphasizes client-centered care, staff empowerment, and evidence-informed practice within a supportive, purpose-driven culture. Employment is contingent upon background screening.