Compassionate Family Services Coordinator — Overnight & Weekend

Ronald McDonald House Northwest Florida; Pensacola (FL); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Free beverages and snacks

Ronald McDonald House swag

Job summary

Ronald McDonald House Northwest Florida seeks a Part-time Family Services Coordinator to ensure compassionate hospitality for guest families during their child’s care. The role involves overnight and weekend coverage, managing room occupancy, and serving as a friendly liaison among hospital staff, families, and volunteers.

You will also support volunteers, keep common areas welcoming, assist with laundry and donations, and uphold our mission of removing barriers to family-centered healing.

Qualifications

• Must have empathy and compassion to best support our families.
• Overnight and weekend availability including summertime and holidays.
• Ability to be self-directed but also work well as part of a team.
• Knowledge of Microsoft Office Suite
• Ability and eagerness to learn the guest database
• Ability to interface with diverse audiences including families, volunteers and donors
• Possess flexibility, patience, positivity, initiative, good judgment, and a sense of humor
• Ability to lift 10+ pounds

Responsibilities

• Check families in and out
• Schedule occupancy of guest rooms
• Provide meaningful tasks and support to volunteers
• Maintain clean and comfortable common spaces
• Assist with washing linens and putting away donations as needed
• Facilitate a team approach to problem-solving

Skills

Empathy

Teamwork

Self-direction

Communication

Flexibility

Tools

Microsoft Office Suite

Guest database software

Job description

Ronald McDonald House Northwest Florida seeks a Part-time Family Services Coordinator to ensure compassionate hospitality for guest families during their child’s care. The role involves overnight and weekend coverage, managing room occupancy, and serving as a friendly liaison among hospital staff, families, and volunteers.

You will also support volunteers, keep common areas welcoming, assist with laundry and donations, and uphold our mission of removing barriers to family-centered healing.