Compassionate ED Registration Specialist

Wakemed; Raleigh (NC); On-site; USD 22,000 - 33,000; Full time

Job summary

WakeMed is seeking an ED Patient Registration Representative to support the Revenue Cycle Operations team. You will register patients for care, collect copays, gather required signatures, and verify insurance information in a fast-paced ED environment.

You will liaise with patients, families, and healthcare professionals to provide exceptional service while ensuring accuracy and regulatory compliance. High school diploma and 1 year of healthcare registration experience are required.

Qualifications

• Proven customer service experience
• Strong communication and interpersonal skills
• Ability to handle sensitive information with discretion

Responsibilities

• Register patients for care by collecting demographic and insurance information
• Enter accurate data and required signatures into the system
• Collect copays and verify insurance details
• Resolve account errors prior to billing
• Coordinate with clinical staff to ensure smooth patient flow and bedside handoff

Skills

Customer service

Communication

Education

High School Diploma or Equivalent

Job description

WakeMed is seeking an ED Patient Registration Representative to support the Revenue Cycle Operations team. You will register patients for care, collect copays, gather required signatures, and verify insurance information in a fast-paced ED environment.

You will liaise with patients, families, and healthcare professionals to provide exceptional service while ensuring accuracy and regulatory compliance. High school diploma and 1 year of healthcare registration experience are required.