Endodontic Patient Care Coordinator — Front Desk | Bonus

Rocky Mountain Endodontics - Boise; Boise (ID); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health Insurance

Life Insurance

Paid Time Off

Holiday Pay

401k with Matching

Flexible Spending Account

Employee Assistance Program

Employee Discount Program

Job summary

Rocky Mountain Endodontics in Boise is seeking an experienced Dental Patient Care Coordinator to join our front desk team. You will greet patients, schedule appointments, and handle inquiries about services, insurance, and billing.

Responsibilities include verifying and processing dental insurance, reviewing treatment plans and out-of-pocket costs with patients, collecting co-insurance, and entering patient data into our practice management software.

Qualifications

• Minimum of 1 year of dental Patient Care Coordinator experience.
• Proficiency with dental software and practice management systems.
• Strong communication and interpersonal skills.
• Knowledge of dental insurance, billing, and healthcare policies (HIPAA).
• Reliability, punctuality, and excellent organizational skills.

Responsibilities

• Greet and welcome patients in a friendly and professional manner.
• Schedule and manage patient appointments.
• Handle patient inquiries regarding services, insurance, and billing.
• Verify and process patients’ dental insurance and benefits.
• Review treatment plans, insurance, and out-of-pocket costs with patients.
• Collect patients’ co-insurance at time of service and after service when necessary.
• Enter patient information accurately into practice management software.
• Coordinate appointments and dental record transfers with referring practices.
• Maintain a clean and organized reception and waiting area.
• Collaborate with clinical staff and doctors to ensure seamless patient care.

Skills

Dental software

Communication

Attention to detail

Multi-tasking

Punctuality

Reliability

Interpersonal skills

Education

High school diploma or equivalent

Tools

Practice management software

Job description

Rocky Mountain Endodontics in Boise is seeking an experienced Dental Patient Care Coordinator to join our front desk team. You will greet patients, schedule appointments, and handle inquiries about services, insurance, and billing.

Responsibilities include verifying and processing dental insurance, reviewing treatment plans and out-of-pocket costs with patients, collecting co-insurance, and entering patient data into our practice management software.