Compassionate Clinical Secretary & Patient Care Support

Dignity Health; Red Bluff (CA); Vor Ort; USD 66.000 - 76.000; Vollzeit

Zusammenfassung

Dignity Health - St. Elizabeth Community Hospital in Red Bluff, California is seeking a Clinical Secretary to provide essential non-clinical support to patients and staff.

You will assist the healthcare team under the direction of a Staff Nurse, help with daily unit operations, and ensure an organized environment focused on patient comfort and timely communication. Responsibilities include scheduling, records management, DNKA rescheduling, phone handling, demographic/insurance data capture, and

Qualifikationen

• Working knowledge of Google Workspace and medical terminology.
• Preferred hospital or physician office experience.

Aufgaben

• Schedules patient appointments, including initial, recheck, pre-op, radiology, lab, etc., updates schedule changes and rescheduling of patients.
• Maintains medical records by requesting and retrieving records, documents and correspondence in a timely manner.
• Contacts and reschedules clients who DNKA'd their appointments by phone or letter.
• Answers telephones, routes calls and documents messages for departments.
• Follows computer system and departmental procedures to obtain accurate demographic and insurance information for registrations.
• Registers patients accurately to ensure database integrity and facilitate claims processing.

Kenntnisse

Google Workspace

Medical terminology

Jobbeschreibung

Dignity Health - St. Elizabeth Community Hospital in Red Bluff, California is seeking a Clinical Secretary to provide essential non-clinical support to patients and staff.

You will assist the healthcare team under the direction of a Staff Nurse, help with daily unit operations, and ensure an organized environment focused on patient comfort and timely communication. Responsibilities include scheduling, records management, DNKA rescheduling, phone handling, demographic/insurance data capture, and