Clinic Clerk & Patient Experience Coordinator

Dignity Health; Red Bluff (CA); On-site; USD 34,000 - 36,000; Full time

Job summary

Dignity Health - St. Elizabeth Community Hospital in Red Bluff, California is seeking a Clinic Clerk to be the welcoming face and organizational hub of the clinic, ensuring a seamless patient experience through registration, scheduling, billing inquiries, and clerical support.

You will manage patient flow, handle confidential information, perform secure financial transactions, coordinate referrals, maintain medical records, and support clinicians in a fast-paced, compassionate environment.

Qualifications

• One year recent outpatient medical clinic clerical experience.

Responsibilities

• Schedules patient appointments including initial, recheck and pre-ops; updates schedule changes and reschedules patients; prints and distributes daily clinic schedule; provides clerical support for referrals.
• Maintains medical records: requests records as needed, files and retrieves documents and correspondence timely.
• Contacts and reschedules clients absent for appointments; provides chart to Practitioner for follow up.
• Answers telephones; routes calls and documents messages for clinicians.
• Provides referrals and assistance to complete applications with external agencies/third-party vendors for financial assistance.
• Follows procedures to obtain accurate demographic and insurance information during registration.

Skills

Outpatient clinic clerical experience

Job description

Dignity Health - St. Elizabeth Community Hospital in Red Bluff, California is seeking a Clinic Clerk to be the welcoming face and organizational hub of the clinic, ensuring a seamless patient experience through registration, scheduling, billing inquiries, and clerical support.

You will manage patient flow, handle confidential information, perform secure financial transactions, coordinate referrals, maintain medical records, and support clinicians in a fast-paced, compassionate environment.