Clinic Scheduling & Patient Experience Clerk

Dignity Health; Red Bluff (CA); On-site; USD 44,000 - 50,000; Full time

Job summary

Dignity Health in Red Bluff, CA is seeking a Clerk to serve as the welcoming face and organizational hub of the clinic. You will manage patient registration, scheduling, and billing inquiries while ensuring confidentiality and efficient patient flow in a fast-paced environment.

Ideal candidates bring strong organizational skills, a customer-centric attitude, and meticulous attention to detail to uphold high standards of confidentiality and service in a trusted community hospital.

Qualifications

• Recent electronic hospital scheduling experience.
• Associates in related field.

Responsibilities

• Answers telephone calls or responds to phone inquiries in a timely manner to ensure efficient departmental operations.
• Ensures that all surgeries and appointments are scheduled accurately and legibly while assuring timeliness of the appointment.
• Gathers acceptable diagnosis for procedures and informs offices if a diagnosis is not acceptable.
• Ensures appropriate equipment is attached to procedures and if scheduling conflicts occur will assist in solving the conflict.
• Tracks equipment scheduling conflicts so decisions on type of equipment to purchase.
• Communicates effectively with the team leaders, team members, anesthesiologist, patients, physicians and physician staff to ensure efficient departmental operations.

Skills

Electronic hospital scheduling','

Education

Associates in related field

Job description

Dignity Health in Red Bluff, CA is seeking a Clerk to serve as the welcoming face and organizational hub of the clinic. You will manage patient registration, scheduling, and billing inquiries while ensuring confidentiality and efficient patient flow in a fast-paced environment.

Ideal candidates bring strong organizational skills, a customer-centric attitude, and meticulous attention to detail to uphold high standards of confidentiality and service in a trusted community hospital.