Clinic Receptionist

Catholic Health Initiatives; Lincoln (NE); Presencial; USD 22 000 - 30 000; Tempo integral

Resumo da oferta

CHI Health Clinic in Lincoln, Nebraska seeks a Clinic Receptionist to be the welcoming heart of the clinic, ensuring a calm and efficient patient journey from check-in through care instructions. You will manage patient reception, coordinate administrative tasks, collect insurance information and copays, schedule appointments, and copy/scan documents into the EMR to keep records complete.

Ideal candidates have at least one year of customer service or clerical experience, a compassionate demeanor,

Qualificações

• One year of customer service, clerical, or business-related experience.
• None, upon hire.

Responsabilidades

• Perform patient check-in at the time of visit and complete all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance.
• Answer phone calls and direct them appropriately.
• Schedule appointments according to office guidelines.
• Obtain accurate patient and insurance information, collecting copays and deductible amounts.
• Copy/scan patient access related hardcopy materials into the correct location in the electronic medical record.
• Prepare charts for patient appointments making sure all necessary information is complete.

Conhecimentos

Customer service

Clerical

Communication

Formação académica

No degree required

Ferramentas

EMR (Electronic Medical Records)

Descrição da oferta de emprego

Job Summary and Responsibilities

As a Clinic Receptionist, you will be the welcoming heart of our clinic, creating a comforting and efficient environment for every patient journey.

Every day, you will expertly manage patient reception, coordinate essential administrative tasks, leverage technology for seamless operations, and thoughtfully guide diverse patient populations, ensuring they feel at ease and understand their care instructions.

To be successful in this role, you will possess exceptional interpersonal skills, technological proficiency, genuine compassion for patient well-being, and an adaptable, patient approach to facilitating a positive experience for all.

• Perform Patient Check-in at the time of visit and complete all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance.

• Answer phone calls and direct them appropriately.

• Schedule appointments according to office guidelines.

• Obtain accurate patient and insurance information, collecting copays (TOS) and deductible amounts.

• Copy/scan patient access related hardcopy materials (e.g.ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record.

• Prepare charts for patient appointments making sure all necessary information is complete.

Job Requirements

Required

• One year of customer service experience, clerical, or business-related experience

• None, upon hire

Where You'll Work

From primary to specialty care, as well as walk-in and virtual services, CHI Health Clinic delivers more options and better access so you can spend time on what matters: being healthy. We offer more than 20 specialties and 100 convenient locations; with some clinics offering extended hours.

Pay Range

$15.67 - $22.14 /hour

We are an equal opportunity/affirmative action employer.