Compassionate Clinic Front Desk Specialist

methodisthealth; New York (NY); Presencial; USD 32 000 - 52 000; Tempo integral

Resumo da oferta

Methodist Health is seeking a Medical Office Assistant to join our ambulatory/clinic team. You will be responsible for front desk operations, patient registration in the EMR, and coordinating with patients, families, and clinicians to ensure smooth patient flow.

Key duties include answering phones, triaging calls, collecting payments, and assisting patients with the patient portal. A High School Diploma or equivalent is required, with preferred experience in physician offices and insurance

Qualificações

• Basic understanding of medical terminology.
• Knowledge of coding preferred.
• Knowledge of general business operations, scheduling, insurance, and coding.
• Ability to work without close supervision and to exercise independent judgment.

Responsabilidades

• Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information.
• Schedules new appointments as needed and makes confirmation calls to patients with upcoming appointments.
• Collects co-pays and insurance data to ensure full and proper payment.
• Manages the front desk area by greeting patients and visitors and responding to request for information in person or by phone.
• Demonstrates initiative in identifying opportunities for self-development and enhancement of professional competency.

Conhecimentos

Patient communication

Medical terminology

Computer literacy

Phone etiquette

Formação académica

High School Diploma or Equivalent

Descrição da oferta de emprego

Methodist Health is seeking a Medical Office Assistant to join our ambulatory/clinic team. You will be responsible for front desk operations, patient registration in the EMR, and coordinating with patients, families, and clinicians to ensure smooth patient flow.

Key duties include answering phones, triaging calls, collecting payments, and assisting patients with the patient portal. A High School Diploma or equivalent is required, with preferred experience in physician offices and insurance