Compassionate Client Services Associate - Funeral Home

Park Lawn Corporation

Altus (OK)

On-site

USD 42,000 - 62,000

Full time

2 days ago
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Job summary

Park Lawn Corporation is seeking a client relations-focused professional to assist grieving families with compassion and professionalism. You will interact directly with client families during their time of need and help coordinate services in a respectful, supportive manner.

The role emphasizes empathy, strong communication, and meticulous attention to detail while ensuring a smooth experience for families throughout visitation, services, and aftercare.

Qualifications

  • Four-year degree, or equivalent combination of education and experience.
  • Minimum of 1-year experience in client relations or related field.
  • Valid state issued driver’s license in good standing and acceptable driving record.

Responsibilities

  • Ensures that the client families and/or other persons entering the office receives the information or assistance that they require.
  • Assists the Team in the movement of the casketed deceased and other related items in and out of the visitation area, funeral home chapel, church or other place of service.
  • Ensures that public spaces such as lobby, chapels, restrooms and reception/rest areas are clean and prepared prior to, and at the conclusion of, scheduled services.
  • Responsible for assisting client families in and out of limousine with special emphasis and attention provided to the handicapped and elderly.
  • Assists in funeral services and visitation including greeting visitors, coordinating pallbearers and parking.
  • Other duties as assigned.
  • Teamwork Orientation.
  • Detail Orientation.
  • Thoroughness.
  • Customer Service Orientation.
  • Time Management.

Skills

Client relations
Communication skills
Time management
Attention to detail
Teamwork
Empathy
Customer service

Education

Four-year degree
1 year client relations experience

Job description

Park Lawn Corporation is seeking a client relations-focused professional to assist grieving families with compassion and professionalism. You will interact directly with client families during their time of need and help coordinate services in a respectful, supportive manner.

The role emphasizes empathy, strong communication, and meticulous attention to detail while ensuring a smooth experience for families throughout visitation, services, and aftercare.

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