Funeral Family Services Coordinator

Park Lawn Corporation; Oklahoma City (OK); On-site; USD 38,000 - 62,000; Full time

Benefits offered by this job

Health and welfare plans

401k and Roth retirement plan with 2%/

Job summary

Park Lawn Corporation in Oklahoma City seeks a Client Relations Specialist who interacts with client families during times of need, providing information and compassionate support. This role demands strong communication and the ability to handle emotionally charged situations with tact.

You will assist in directing visitations, coordinating services, and maintaining professional living spaces, while ensuring respectful interaction with families and community partners.

Qualifications

• Four-year degree or equivalent combination of education and experience.
• Minimum of 1 year of experience in client relations.
• Able to read, write and speak English fluently; bilingual is a plus.

Responsibilities

• Ensures that client families and others entering the office receive the information or assistance they require.
• Assists the team with movement of the deceased and related items in and out of visitation and service areas.
• Maintains clean and prepared public spaces in lobbies, chapels, restrooms and reception areas.
• Coordinates caregiver assistance as needed for handicapped or elderly clients and families.
• Assists in funeral services and visitations, including greeting visitors and coordinating pallbearers and parking.
• Other duties as assigned.

Job description

Park Lawn Corporation in Oklahoma City seeks a Client Relations Specialist who interacts with client families during times of need, providing information and compassionate support. This role demands strong communication and the ability to handle emotionally charged situations with tact.

You will assist in directing visitations, coordinating services, and maintaining professional living spaces, while ensuring respectful interaction with families and community partners.