Compassionate Cemetery Sales Pro | Family Service Leader

Service Corporation International; Ambler (Montgomery County); On-site; USD 50,000 - 100,000; Full time

Job summary

Service Corporation International seeks a Family Service Counselor in Ambler, PA. You will prospect, present cemetery and pre-need options, and build trusted relationships with families and the community. Flexibility to work evenings/weekends and driving may be required.

Ideal candidates have 1–2 years in customer service or sales, a high school diploma or equivalent, and ability to obtain any required licenses. Compensation targets range from $50,000 to $100,000 with performance opportunities.

Qualifications

• High school diploma or equivalent required and 1–2 years of college preferred.
• 1–2 years of customer service or sales experience preferred.
• Must be able to pass internal presentation certification within 30 days of hire.

Responsibilities

• Lead generation and prospecting for families served.
• Explain and present cemetery and pre-need arrangements to families.
• Build relationships with families and community partners.
• Respond to inquiries promptly and professionally.
• Coordinate with funeral directors and location staff to ensure seamless service.
• Maintain accurate activity and referral records.

Skills

Customer service

Sales

Relationship building

Presentation skills

Empathy

Communication

Driver's license

Education

High school diploma or equivalent

Some college

Tools

CRM software

Job description

Service Corporation International seeks a Family Service Counselor in Ambler, PA. You will prospect, present cemetery and pre-need options, and build trusted relationships with families and the community. Flexibility to work evenings/weekends and driving may be required.

Ideal candidates have 1–2 years in customer service or sales, a high school diploma or equivalent, and ability to obtain any required licenses. Compensation targets range from $50,000 to $100,000 with performance opportunities.