Compassionate Cemetery Sales Consultant

Clecem; Lorain (OH); On-site; USD 30,000 - 100,000; Full time

Benefits offered by this job

Medical, dental, vision

Health Savings Account (HSA)

Employer-paid life insurance

Employee Assistance Program (EAP)

Paid vacation and holidays

Job summary

The Catholic Cemeteries Association (CCA) is seeking a Family Service Representative in Lorain, OH. You will educate families on cemetery burial options, guide pre-need and at-need arrangements, and work closely with Funeral Directors and the Director of Sales to manage consultations and contracts.

This role requires strong relationship-building, a consultative sales approach, and professional representation at cemeteries, community events, and off-site meetings.

Qualifications

• Bachelor’s degree preferred or equivalent experience in sales, marketing, business development, or related service industry.
• 1–3 years of sales, customer service, relationship management, or business development experience required.
• Cemetery, funeral, insurance, financial services, or consultative sales experience preferred.

Responsibilities

• Educate families with cemetery burial needs on a pre-need or at-need basis through a consultative sales approach.
• Conduct appointments, sales presentations, and follow-ups to identify needs and recommend cemetery products and services.
• Present options, explain pricing and payment plans, and complete sales contracts and documentation.
• Develop and maintain professional relationships with families, Funeral Directors, clergy, and referral partners.
• Generate new opportunities through outside sales activities, community events, and in-person meetings.

Skills

Sales

Relationship-building

Consultative selling

Education

Bachelor's degree

Job description

The Catholic Cemeteries Association (CCA) is seeking a Family Service Representative in Lorain, OH. You will educate families on cemetery burial options, guide pre-need and at-need arrangements, and work closely with Funeral Directors and the Director of Sales to manage consultations and contracts.

This role requires strong relationship-building, a consultative sales approach, and professional representation at cemeteries, community events, and off-site meetings.