Compassionate Case Manager, Indigent Disposition

Opti Staffing; Portland (OR); On-site; USD 32,000 - 34,000; Full time

Job summary

Opti Staffing is recruiting a Case Manager for Oregon’s Indigent Disposition Program in Portland. The role focuses on coordinating documentation, communications, and final disposition of cases with families, hospitals, and state agencies.

Strong organization, discretion, and compassionate communication are essential. You will manage death certificates, case files, and digital records, ensuring timely compliance with board timelines and reporting requirements.

Qualifications

• Strong organization and attention to detail are required.
• Ability to manage documentation, deadlines, and multiple cases simultaneously.
• Professional and compassionate communication with families and agencies.
• Ability to handle sensitive information with discretion and confidentiality.
• Dependability and follow-through in a coordinated case workflow.

Responsibilities

• Coordinate documentation, communication, and final disposition of cases.
• Complete and maintain death certificates, case files, and electronic records.
• Collaborate with state agencies, VA scheduling, and other partners.
• Research relatives or contacts and issue notifications as needed.
• Communicate requirements and options to families; schedule pickups and final disposition.
• Coordinate transport of remains and submission of billing-ready files.

Skills

Organizational skills

Attention to detail

Professional communication

Calm under sensitive situations

Documentation management

Multitasking

Coordination across parties

Discretion and confidentiality

Job description

Opti Staffing is recruiting a Case Manager for Oregon’s Indigent Disposition Program in Portland. The role focuses on coordinating documentation, communications, and final disposition of cases with families, hospitals, and state agencies.

Strong organization, discretion, and compassionate communication are essential. You will manage death certificates, case files, and digital records, ensuring timely compliance with board timelines and reporting requirements.