Compassionate Behavioral Health Front Desk Specialist

Community Reach Center; Thornton (CO); On-site; USD 32,373 - 38,572; Full time

Benefits offered by this job

Competitive compensation

401K with matching

Wellness Program

Health Insurance Reimbursement Allocation

Medical, dental, and vision insurance

Internal Opportunities & Free trainings

Shift differential pay when applicable

Bilingual stipend pay

24/7 Employee Assistance Program

Tuition Reimbursement

Loan Forgiveness options

Job summary

Community Reach Center is seeking a Behavioral Health Receptionist in Thornton, Colorado. This role is vital for excellent customer service and administrative support for patients and staff. Responsibilities include scheduling appointments, documenting patient interactions, and maintaining the office environment.

Qualifications include a high school diploma and 2+ years in a similar role, with bilingual Spanish as a strong preference. Competitive pay, benefits, and a supportive work culture await you!

Qualifications

• High School diploma or equivalent is required.
• 2+ years of experience in a similar administrative role is required.
• Proficient communication, organization, time management, and clinical skills.
• Professional and caring telephone etiquette is a must.
• Bilingual Spanish strongly preferred.

Responsibilities

• Handle and resolve consumer concerns professionally.
• Provide service to consumers both face-to-face and electronically.
• Schedule initial and follow-up appointments with doctors and therapists.
• Document interactions with patients while adhering to HIPAA regulations.
• Respond to various service areas including scheduling and payment collection.
• Assist with requests for information and reporting as needed.
• Manage the general office and lobby, ordering supplies and maintaining cleanliness.
• Assure patient records are scanned and integrated into the EHR.

Skills

Communication

Organization

Time management

Clinical skills

Professional and caring telephone etiquette

Bilingual Spanish

Education

High School diploma or equivalent

2+ years of experience in a similar administrative role

Job description

Community Reach Center is seeking a Behavioral Health Receptionist in Thornton, Colorado. This role is vital for excellent customer service and administrative support for patients and staff. Responsibilities include scheduling appointments, documenting patient interactions, and maintaining the office environment.

Qualifications include a high school diploma and 2+ years in a similar role, with bilingual Spanish as a strong preference. Competitive pay, benefits, and a supportive work culture await you!