Compassionate Behavioral Health Associate – Patient Safety Focus

Acadia Healthcare; Knoxville (TN); On-site; USD 17,000 - 22,000; Full time

Job summary

Acadia Healthcare in Knoxville seeks a dedicated Personal Care Assistant to provide compassionate support under clinical supervision. You will assist with daily living activities, monitor patient safety, and document clinical information in patient records.

The role emphasizes empathy, timely communication with nursing staff, and strict adherence to safety protocols. CPR and de-escalation certifications are required or training is provided upon hire.

Qualifications

• High school diploma or equivalent required.
• Six months or more experience working with the specific population of the facility preferred.

Responsibilities

• Demonstrate a sense of urgency related to patient safety and provide excellent customer services.
• Ensure the well-being of patients and provide a positive, supportive and structured environment.
• Responsible for conducting safety checks and ensuring supervision at 15 minute intervals as noted in special precautions or individualized guidelines.
• Document timely, accurate clinical information in the patient's medical record.
• Assist in providing a safe, secure and comfortable environment for patients, significant others and staff.
• Interact with patients, observe behaviors and communicate significant observations to nursing staff.
• May oversee or assist patients with activities of daily living (ADLs).
• May obtain patient’s vital signs, height and weight as assigned and document in patient record.
• Facilitate patient educational-rehabilitative groups covering topics like social skills and coping skills.
• Engage patients in activities designed to achieve treatment goals.
• Complete and maintain required documentation and assist with incident follow-up.
• May provide transportation for patients or coordinate transportation with staff.
• Demonstrate a positive, empathetic and professional attitude towards customers always.

Skills

Empathy

Customer service

Communication

Education

High school diploma or equivalent

Six months experience with the facility population

Job description

Acadia Healthcare in Knoxville seeks a dedicated Personal Care Assistant to provide compassionate support under clinical supervision. You will assist with daily living activities, monitor patient safety, and document clinical information in patient records.

The role emphasizes empathy, timely communication with nursing staff, and strict adherence to safety protocols. CPR and de-escalation certifications are required or training is provided upon hire.