Compassionate Admissions Coordinator

NEXUS RECOVERY CENTER INCORPORATED; Texas; On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Full health insurance coverage

Dependent coverage

Job summary

Nexus Family Recovery Center in Dallas, Texas is seeking an Admissions Receptionist to greet clients and coordinate front-desk operations. You will process paperwork, schedule appointments, and direct visitors with a friendly, professional demeanor.

As the first face clients see, you’ll maintain strict confidentiality, adhere to HIPAA, and support the Admissions team with intake activities, data entry in Intellium, and basic UA processing as needed.

Qualifications

• High school diploma or GED is required.
• Associate’s degree or equivalent preferred; or related experience.
• Experience in customer service or front-desk roles is beneficial.

Responsibilities

• Supports Admissions team with paperwork and intake in a compassionate manner.
• Enters new admits into Intellium and logs initial urine drug screen.
• Maintains documents and manages referral lists in CMBHS and waitlists.
• Ensures confidentiality and HIPAA compliance in all interactions.
• Directs visitors and answers questions from families and clients.

Skills

Active listening

Empathy

Professional communication

Microsoft Office

HIPAA compliance

Education

High school diploma or GED

Associate’s degree preferred

Customer service experience

Tools

Microsoft Outlook

Excel

Teams

EMR/EHR systems

Job description

Nexus Family Recovery Center in Dallas, Texas is seeking an Admissions Receptionist to greet clients and coordinate front-desk operations. You will process paperwork, schedule appointments, and direct visitors with a friendly, professional demeanor.

As the first face clients see, you’ll maintain strict confidentiality, adhere to HIPAA, and support the Admissions team with intake activities, data entry in Intellium, and basic UA processing as needed.