Compassionate Admin Assistant — Scheduling & Client Support

Home Instead; Hopkinsville (KY); On-site; USD 32,000 - 42,000; Full time

Job summary

Home Instead in Hopkinsville, KY, is seeking a dependable Administrative Assistant to join the team full-time. The role involves answering phones, coordinating CAREGiver schedules, and maintaining records, with on-call rotation and onboarding duties.

The position emphasizes caring for clients and supporting CAREGivers in a fast-paced office environment. Ideal candidates will have strong communication skills, organization, and confidentiality.

Qualifications

• Excellent communication and customer service skills.
• Strong organizational and time-management abilities.
• Dependable, professional, and detail-oriented.
• Ability to multitask and work in a fast-paced environment.
• Comfortable working with computers and office software.
• Ability to handle sensitive information with professionalism and confidentiality.
• Previous administrative, healthcare, scheduling, or customer service experience preferred.
• Home care experience is a plus!

Responsibilities

• Answer phones and assist clients, families, and CAREGivers
• Coordinate and maintain CAREGiver schedules
• Communicate with CAREGivers regarding shifts and client needs
• Maintain accurate client and employee records
• Assist with hiring, onboarding, and administrative tasks
• Handle data entry, filing, and general office responsibilities
• Follow up with clients, families, and CAREGivers as needed
• Help ensure smooth day-to-day office operations
• Participate in the office's on-call rotation

Skills

Communication

Organization

Time management

Multitasking

Detail orientation

Confidentiality

Office software

Customer service

Tools

MS Office

Job description

Home Instead in Hopkinsville, KY, is seeking a dependable Administrative Assistant to join the team full-time. The role involves answering phones, coordinating CAREGiver schedules, and maintaining records, with on-call rotation and onboarding duties.

The position emphasizes caring for clients and supporting CAREGivers in a fast-paced office environment. Ideal candidates will have strong communication skills, organization, and confidentiality.