Compassionate Admin Assistant – Funeral Home Operations

Milestone Funeral Partner; Woodbourne (NY); On-site; USD 29,000 - 34,000; Full time

Job summary

Milestone Funeral Partners in Sullivan County, NY, is seeking a compassionate Administrative Assistant to join our team in Woodbourne. This full-time position supports daily funeral home operations and provides compassionate service to families.

You will handle records, coordinate with Funeral Directors, ensure regulatory compliance, manage office supplies and facility needs, and assist with clerical tasks. Some evenings, weekends, and on-call may be required.

Qualifications

• High school diploma or equivalent required.
• Excellent verbal and written communication skills with a compassionate, customer-focused approach.
• Strong organization skills with attention to detail and the ability to manage multiple priorities.
• Proficiency with Microsoft Office and the ability to learn new software systems.
• Self-motivated with sound judgment, professionalism, and the ability to work both independently and collaboratively.

Responsibilities

• Provide compassionate administrative support to families, serving as a welcoming first point of contact both in person and over the phone
• Partner with Funeral Directors to prepare and maintain documentation, ensuring compliance with state laws and regulatory requirements
• Coordinate daily office operations, including managing supplies, records, equipment, and administrative processes to support an efficient workplace
• Prepare correspondence, reports, and other documentation while maintaining accurate and organized records
• Assist with office administration, including filing, data entry, mail, and general clerical support
• Coordinate with the Home Office on company vehicle management and other operational needs
• Support a collaborative team environment by assisting with additional administrative and operational responsibilities as needed

Skills

Verbal communication

Written communication

Organizational skills

Multitasking

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Milestone Funeral Partners in Sullivan County, NY, is seeking a compassionate Administrative Assistant to join our team in Woodbourne. This full-time position supports daily funeral home operations and provides compassionate service to families.

You will handle records, coordinate with Funeral Directors, ensure regulatory compliance, manage office supplies and facility needs, and assist with clerical tasks. Some evenings, weekends, and on-call may be required.