Community Transition Liaison Supervisor

Old Colony YMCA; Brockton (MA); Hybrid; USD 70,000 - 95,000; Full time

Benefits offered by this job

Hybrid work environment

Paid time off

401K plan

LTD and life insurance

Job summary

OCES is expanding its Community Transition Liaison program and seeking a Supervisor to oversee CTLP activities. You will supervise CTLP teams, ensure timely documentation, and monitor case records while coordinating with facility staff to plan discharge activities.

The ideal candidate holds a social work or nursing license, a Bachelor’s degree, and 3+ years of supervisory experience with transition support expertise; strong communication and leadership skills are required.

Qualifications

• Bachelor's degree in social work, Nursing, Human Services or related field.
• Current Social Work or Registered Nurse license.
• Three years of supervisory or managerial experience and a minimum of one year of transition support experience.
• Excellent verbal and written communication skills.
• Excellent interpersonal and conflict resolution skills.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Strong supervisory and leadership skills.
• Proficient with Microsoft Office Suite or related software.

Responsibilities

• Serves as the primary contact for the Community Transition Liaison Program (CTLP) to AGE.
• Ensures the quality of the overall administration of the CTLP in accordance with programmatic requirements set forth by AGE.
• Provides supervision, direction, and oversight to the CTLP Team(s).
• Ensures timeliness and quality of all CTLP documentation, including consumer and service data.
• Monitors case records in compliance with regulations, standards and protocols.
• Contributes to the development of procedures, standards and guidelines for the operation of the team.
• Collaborates with facility staff, CTLP staff, and other OCES staff as appropriate, to plan and coordinate discharge activities.
• Maintains a detailed knowledge of current OCES policies and standards, and funding source regulations.
• Other duties as assigned.

Skills

Supervisory experience

Transition support experience

Verbal and written communication

Interpersonal and conflict resolution

Organizational skills

Analytical and problem-solving

Leadership

Microsoft Office Suite

Education

Bachelor's degree in social work, Nursing, Human Services or related field

Tools

Microsoft Office Suite

Job description

OCES is growing!

We are expanding to 11 more towns covering the south shore area, including Quincy, Braintree, Weymouth, etc.

OCES supports older adults and individuals with disabilities by providing vital information and coordination of services. By promoting healthy, safe living for our consumers, we hope to allow them to stay active and engaged in their lives and in their own communities for as long as possible.

Our mission

Through the talents of an experienced and diverse workforce, OCES supports the independence and dignity of older adults and individuals with disabilities by providing essential information and services that promote healthy, safe living which positively impacts our community.

We are seeking a Community Transition Liaison Supervisor provides general oversight and supervision of CTLP activities.

What You Will Do

• Serves as the primary contact for the Community Transition Liaison Program (CTLP) to AGE
• Ensures the quality of the overall administration of the CTLP in accordance with programmatic requirements set forth by AGE
• Provides supervision, direction, and oversight to the CTLP Team(s)
• Ensures timeliness and quality of all CTLP documentation, including consumer and service data
• Monitors case records in compliance with regulations, standards and protocols
• Contributes to the development of procedures, standards and guidelines for the operation of the team
• Collaborates with facility staff, CTLP staff, and other OCES staff as appropriate, to plan and coordinate discharge activities
• Maintains a detailed knowledge of current OCES policies and standards, and funding source regulations
• Other duties as assigned.

What You Will Bring

• Bachelor's degree in social work, Nursing, Human Services or related field
• Current Social Work or Registered Nurse license
• Three years of supervisory or managerial experience and a minimum of one year of transition support experience
• Excellent verbal and written communication skills.
• Excellent interpersonal and conflict resolution skills.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Strong supervisory and leadership skills.
• Proficient with Microsoft Office Suite or related software

What You Will Get

• The ability to work with an enthusiastic team of like-minded individuals.
• Opportunity to develop professionally in your chosen career.
• Great work/life balance: 35-hour work week with some flexibility; standard M-F workweek; hybrid work environment (home, office, and home visits).
• Exceptional benefits: generous paid time off policies; company paid LTD and life insurances; 401K plan.

OCES is an open, welcoming organization that respects our diversity.