Community Support Specialist: Case Management & Resources

Health Connect America; Meridian (MS); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Paid time off

Medical, dental, vision coverage

401(k) Retirement Plan

Job summary

Health Connect America is seeking dedicated case management professionals to support children, families, and adults across our Mississippi offices. You will coordinate services, document appropriately, and connect clients with community resources.

Join a COA-accredited organization with a strong commitment to client-centered care, employee growth, and a comprehensive benefits package. Expect weekly team meetings, on-call coverage as needed, and a supportive, purpose-driven culture.

Qualifications

• Bachelor’s degree in human services or related field and experience with children and families in case management.
• Must be provisionally credentialed as a PCSS in Mississippi with eligibility to be fully credentialed as a CSS.
• Ability to connect families with community resources and document outcomes.

Responsibilities

• Communicate with customers, colleagues, and other individuals to answer questions and address concerns.
• Connect families with needed community resources and document referral outcomes.
• Complete documentation within established time frames.
• Meet with clients weekly or bi-weekly for up to 12 months.
• Attend weekly Treatment Team meetings and serve as liaison with professionals.
• Develop recovery support plans within 30 days of referral.
• Provide 24/7 on-call support as required and ensure regulatory compliance.

Skills

Communication skills

Documentation

Team collaboration

Education

Bachelor’s degree in human services

Provisionally credentialed as a PCSS in Mississippi

Job description

Health Connect America is seeking dedicated case management professionals to support children, families, and adults across our Mississippi offices. You will coordinate services, document appropriately, and connect clients with community resources.

Join a COA-accredited organization with a strong commitment to client-centered care, employee growth, and a comprehensive benefits package. Expect weekly team meetings, on-call coverage as needed, and a supportive, purpose-driven culture.