Community Support Specialist

HEALTH CONNECT AMERICA, INC; New Albany (MS); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Paid time off

Paid holidays

Medical insurance

Dental insurance

Vision insurance

401(k) Retirement Plan

Employee Assistance Program (EAP)

Health Savings Account

Job summary

Health Connect America in Mississippi is seeking a dedicated case manager to deliver quality, evidence-informed services to children, families and adults. You will document per payer and COA standards, coordinate services, and connect clients with community resources, while updating records and collaborating with the treatment team.

This Full-time position offers flexible scheduling, paid time off, a comprehensive benefits package, EAP, 401(k) and a supportive work culture that values

Qualifications

• Bachelor’s degree in a human services field (Social Work, Psychology, Sociology, Counseling, or Criminal Justice).
• Provisional PCSS credentials in Mississippi required; eligibility for full CSS credentials in Mississippi.

Responsibilities

• Provide best practice, quality case management services in line with Payer, State, and COA standards.
• Assist in marketing referrals and communicate with clients, families, and professionals.
• Maintain timely documentation and reports; complete a recovery support plan within 30 days of referral.
• Meet with clients weekly or bi-weekly for up to 12 months and participate in weekly Treatment Team meetings.
• Serve as liaison with other professionals and agencies; provide 24/7 on-call support as required.
• Ensure compliance with all state regulatory bodies.

Education

Bachelor’s degree in a human services discipline

Provisional PCSS credentials in Mississippi

Job description

Overview

Join Our Impactful Team at Health Connect America!

Health Connect America and our family of brands are leading providers of mental and behavioral health services for children, families, and adults across a multi-state footprint. As a COA-accredited organization, we are held to nationally recognized standards of quality, accountability, and best practice in every aspect of care we deliver.

We are relentlessly committed to keeping families together and transforming lives through evidence-informed care, delivered by clinically trained staff who meet clients where they are - in their homes, in their communities, and in our offices. Our work is guided by five core values: client-centered care, empowerment of our people, evidence-informed excellence, a purpose-driven culture, and bold, adaptive leadership.

When you join Health Connect America, you join an organization that invests in you. You'll Grow With Us through meaningful development opportunities, Be Well With Us through programs that support your whole self, and know that You Belong With Us in a culture built on purpose, compassion, and impact.

Our Brands

Responsibilities

Provide best practice, quality case management services, ensure that all documentation is completed per Payer, State, and COA standards and requirements. Assist in marketing new referrals.

• Communicate with customers, colleagues, and other individuals to answer questions, disseminate or explain information, and address complaints/concerns.

• If no wraparound facilitator is present with MYPAC, CSS will make 2 contacts per week by phone or face to face and document accordingly.

• Connect families with needed and available community resources. Follow-upwith clients and agencies as appropriate to document use/success of referral.

• Complete documentation within established time frames.

• Meet with clients weekly or bi-weekly for up to 12 months. (see above for MYPAC requirements).

• Attend and participate -weekly with Treatment Team meetings.

• Serve as a liaison with other professionals and agencies related to the client.

• Complete a recovery support plan with all individuals within the first 30 days of referral to services.

• Provide 24/7 on-call support for clients as per program requirements.

• Ensure compliance with all state regulatory bodies.

Qualifications

• A Bachelor’s degree in a human services discipline, such as Social Work, Psychology, Sociology, Counseling, or Criminal Justice, along with relevant experience in case management or community resource positions with children and families.

• Candidates must hold provisional credentials as a PCSS in Mississippi and be eligible for full CSS credentials in the state.

Be Well with HCA:

• We recognize the importance of self-care and work/life balance.

• We offer flexibility in scheduling and provide all employees access to our Employee Assistance Program (EAP), which includes 8 mental health counseling sessions annually.

• Full-time HCA employees enjoy paid time off, paid holidays, and a comprehensive benefits package that includes medical, dental, vision, and other voluntary insurance products.

• Additional benefits include:

• Access to a Health Navigator

• Health Savings Account with company contribution
• Dependent Daycare Flexible Spending Account
• 401(k) Retirement Plan

• Benefits Hub

• Tickets at Work

Employment at Health Connect America and it's companies is contingent upon meeting the requirements of a comprehensive background investigation prior to joining our team.

Health Connect America and its companies are an Equal Opportunity Employer and consider applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, state, or local law. For more information on Equal Opportunity, please click hereEqual Employment Opportunity Posters