Community Support Navigator & Case Manager

Mount Rogers; Galax, Northern (VA, KY); Hybrid; USD 42,000 - 68,000; Full time

Job summary

Mount Rogers MRCSB seeks a dedicated Direct Care Service Provider to support adults and youth with developmental or intellectual disabilities. The role focuses on case management activities, building collaborative service plans, and ensuring quality community integration.

The position requires a four-year degree in human services, strong communication, and ongoing record-keeping with a focus on person-centered outcomes and ISP implementation. A valid driver's license is typically required.

Qualifications

• Oral and written communication skills.
• Skills in data collection and interviewing.
• Knowledge of developmental and intellectual disability services.
• Understanding of person-centered thinking and planning.
• Ability to collaborate with families and service providers.

Responsibilities

• Liaison with various agencies and providers to coordinate services.
• Maintain accurate records and documentation per regulatory standards.
• Assess and monitor individual needs, risks, and ISP progress.
• Conduct regular reviews and update plans based on changes.
• Refer to resources for residential, employment, and community supports.
• Plan and implement person-centered service plans with a team.

Skills

Communication

Data collection

Assessment

Care coordination

Documentation

Education

Bachelor's degree in Human Services

Tools

Credible system

Job description

Mount Rogers MRCSB seeks a dedicated Direct Care Service Provider to support adults and youth with developmental or intellectual disabilities. The role focuses on case management activities, building collaborative service plans, and ensuring quality community integration.

The position requires a four-year degree in human services, strong communication, and ongoing record-keeping with a focus on person-centered outcomes and ISP implementation. A valid driver's license is typically required.