Community Standards Coordinator — Elevate HOA Compliance & Service

ccmcnet; San Antonio (TX); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Medical, dental, vision

Wellness program

401k matching

PTO and holidays

Parental leave

Training & education assistance

Employee assistance program

Disability & life insurance

Pet insurance

Supportive team

Job summary

CCMC is a community management company specializing in master-planned communities. The Community Standards Coordinator will provide exceptional customer service for residents, answer calls and emails, and share information on HOA documents and violations.

Key duties include inspecting properties, issuing violations, documenting issues, assisting with Architectural Review, and preparing applications for committee review.

Qualifications

• Experience in property management or HOA environment preferred.
• Strong customer service and communication skills.
• Must pass a background check and pre-employment drug screen.
• CAM license preferred (optional per role)

Responsibilities

• Maintain high level of customer service in resident inquiries and interactions.
• Answer phone calls and emails, provide information on HOA governing documents and violations.
• Conduct community drives and inspect residential properties.
• Issue violations with references to property maintenance and aesthetics.
• Assist homeowners with the Architectural Review process and prepare committee applications.

Skills

Customer service

Communication

MS Office

Driver's license

Flexible schedule

Tools

Outlook

Word

Excel

Job description

CCMC is a community management company specializing in master-planned communities. The Community Standards Coordinator will provide exceptional customer service for residents, answer calls and emails, and share information on HOA documents and violations.

Key duties include inspecting properties, issuing violations, documenting issues, assisting with Architectural Review, and preparing applications for committee review.