HOA Compliance Specialist: Community Standards & Service

ccmcnet; Chandler (AZ); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Wellness program

401k with company match

Paid time off

Paid parental leave

Training and educational assistance

Employee Assistance Program

Disability insurance

Life insurance

Pet insurance

Job summary

CCMC is a community management company specializing in master-planned communities. The Compliance Coordinator will support multiple departments and work closely with the Community Manager to preserve and enhance property standards.

You will educate residents, perform compliance checks, issue violations, review architectural requests, respond to calls and emails, and process payments. A valid driver's license is required.

Qualifications

• Experience with HOA operations preferred.
• Professional and adaptable with good time management and confidentiality.
• Self-motivated, dependable, organized and efficient with problem-solving skills.
• Strong MS Office knowledge (Outlook, Word, Excel).
• Excellent written and oral communication; high attention to detail.
• Excellent telephone manner and customer service commitment.
• Must have a valid driver's license and personal vehicle with insurance.
• Willingness to work after hours for meetings.
• Must pass pre-employment drug screen and background check.

Responsibilities

• Providing education, materials, information and assistance to new and existing homeowners.
• Performing compliance checks and documenting, photographing and recording violations.
• Issuing violations with reference to property maintenance and aesthetics.
• Tracking and coordinating the fine process.
• Reviewing architectural requests and ensuring correct submission.
• Responding to resident phone calls and emails professionally.
• Submitting work orders to maintenance staff and vendors as needed.
• Receiving and processing assessment payments and weekly debit card transactions.
• Greeting residents, guests and vendors entering the association office.

Skills

HOA operations

Time management

Confidentiality

MS Office (Outlook, Word, Excel)

Communication skills

Customer service

Driver's license

After-hours availability

Drug screen & background check

Tools

MS Office

Job description

CCMC is a community management company specializing in master-planned communities. The Compliance Coordinator will support multiple departments and work closely with the Community Manager to preserve and enhance property standards.

You will educate residents, perform compliance checks, issue violations, review architectural requests, respond to calls and emails, and process payments. A valid driver's license is required.