Community Specialist

Associa; Myrtle Beach (SC); On-site; USD 30,000 - 40,000; Full time

Job summary

Waccamaw Management, an Associa company, is hiring multiple Community Specialists for the corporate office in Pawley’s Island. The Community Specialist supports and assists general office activities and projects with administrative tasks, providing customer service and working under moderate supervision with contact to homeowners and board members.

Responsibilities include handling documents, updates to databases, mail processing, and assisting with monthly board packages.

Qualifications

• Excellent communication skills with a proven ability to resolve conflicts.
• Service driven, team oriented and collaborative work style.
• Strong attention to detail and ability to manage time and prioritize.
• Proven organizational skills and discretion with confidential information.

Responsibilities

• Update and file association documents for Community Managers and coordinate delivery/pick up of documents.
• Update homeowner and association information in the database and shared files.
• Process and distribute mail and handle general office duties.
• Coordinate print jobs, scanning, and faxing as needed.
• Prepare correspondence and board materials for review.
• Answer calls from homeowners, Board members and vendors and follow up on requests.
• Review invoices and prepare vouchers for approval when needed.
• Assist community managers with board packages and mailings.

Skills

Excellent communication

Conflict resolution

Team oriented

Attention to detail

Time management

Leadership

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Job Description

Waccamaw Management, an Associa company, is hiring multiple Community Specialists for the corporate office in Pawley's Island.

The Community Specialist supports and assists general office activities and projects with administrative tasks. Provides customer service support. Under moderate supervision, work may involve contact with homeowners and board members.

Essential Duties and Responsibilities

• Update and file association documents for Community Managers. Arrange for delivery and pick up of documents from storage when necessary.
• Update homeowner and association information in the database and shared files.
• Process and distribute incoming and outgoing mail for the office and Associations.
• Process print jobs, scanning and faxing as general office support when needed.
• Organizes and prepares correspondence relating to association business.
• Receives and responds to incoming calls from homeowners, Board members and vendors.
• Follow through on various requests.
• Reviews invoices for completeness/accuracy of charges and prepare payable vouchers for manager’s approval if not completed by Telephone Operator.
• Prepares and assists community managers with monthly board packages and inhouse mailings.
• Relieves concierge/reception on an as needed basis.
• Other duties as assigned.

Requirements

• High School Diploma or GED Required.
• 1+ years of office support, clerical, and / or administrative assistant experience.
• Excellent communication skills with a proven working experience with conflict resolution.
• Service driven, team oriented.
• Strong attention to detail, ability to maintain confidentiality, excellent organizational, time management and leadership skills.
• Well versed in Microsoft Office Products (Word, Excel, and Outlook).

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.