Community Solar Operations & Analytics Analyst

IGS Energy; Columbus (OH); On-site; USD 61,000 - 98,000; Full time

Benefits offered by this job

Healthcare coverage

Mental wellbeing support

Family planning support

401(k) plan with company match

Paid time off and tuition assistance

Job summary

IGS Energy in Columbus is seeking a Community Solar Operations Analyst to optimize subscription management, reporting, and financial operations across our community solar portfolio. You will collaborate with utilities, program administrators, and partners to ensure accurate data, scalable processes, and timely execution.

The role emphasizes analytical problem solving, cross-functional teamwork, and continuous improvement through automation and new tools.

Qualifications

• Bachelor’s Degree in Business, Operations, Data Analytics, Energy Systems, or equivalent experience.
• MS SQL querying is required; ETL processes and tools are preferred.
• Energy or solar industry experience is a plus.

Responsibilities

• Own subscription fill levels across the community solar portfolio.
• Ensure subscription and project data remain accurate and aligned across utility, program administrator, and internal systems.
• Coordinate with utilities and program administrators to support subscription management activities.
• Proactively monitor utility files, identify discrepancies, and drive issue resolution.
• Monitor and manage subscriber churn and identify trends impacting portfolio performance.
• Prepare and distribute financial, operational, and project performance reports.
• Generate invoices for project management and related fees and partner with Billing to support payment tracking and reconciliation.
• Continuously assess processes to identify opportunities to improve efficiency, scalability, and stakeholder experience.
• Leverage AI, automation, and technology solutions to develop and implement process improvements and new operational capabilities.
• Provide actionable feedback to our Product team to improve systems and services.
• Conduct research on new markets, regulatory developments, and industry trends.
• Perform onboarding activities and quality assurance reviews of new subscriber enrollments.
• Administer commission tracking and payment processes.
• Track and analyze sales performance across markets and channels.
• Develop and update sales training resources and tools as needed.
• Collaborate closely with Billing and Solutions Center teams to resolve subscriber issues.
• Manage non-payment processes and support strong collection performance.
• Develop subscriber communications related to billing, project updates, and account changes.
• Maintain training materials and process documentation for customer support teams as needed.

Skills

Excel

MS SQL

ETL

VBA

Education

Bachelor’s Degree in Business, Operations, Data Analytics, Energy Systems, or equivalent experience

Job description

IGS Energy in Columbus is seeking a Community Solar Operations Analyst to optimize subscription management, reporting, and financial operations across our community solar portfolio. You will collaborate with utilities, program administrators, and partners to ensure accurate data, scalable processes, and timely execution.

The role emphasizes analytical problem solving, cross-functional teamwork, and continuous improvement through automation and new tools.