Community Services Supervisor & Program Coordinator

ADP, Inc.; Cheyenne (WY); On-site; USD 52,000 - 64,000; Full time

Job summary

MAGIC CITY ENTERPRISES is seeking a Community Services Coordinator in Cheyenne, WY. This full-time role schedules, trains, and supervises Direct Support Professionals, monitors care plans, and attends IPC meetings to ensure services meet client needs.

You will review Medicaid waiver documentation, manage schedules, and coordinate with the VP of Community Services. A strong focus on compliance, staff development, and community outreach is required.

Qualifications

• A. HS education or equivalent; college coursework in human services preferred.
• B. Four years' supervisory experience in developmental disabilities preferred.
• C. Willingness to support people with disabilities to live successfully.
• D. Flexible hours including holidays, evenings, weekends, and on-call rotation.
• E. Good oral and written communication skills.
• F. Ability to manage multiple tasks within limited time.
• G. Basic computer skills.
• H. Valid Wyoming driver's license and insurable.

Responsibilities

• A. Provides direct supervision of Direct Support Professionals in assigned Community Services locations.
• B. Schedules Direct Support Professionals to work in assigned location(s) to meet the needs of the persons-supported.
• C. Supports and trains direct support professionals to assist people with disabilities to develop basic living skills such as social, domestic, and hygiene through instruction and encouragement.
• D. Attends IPC meetings and writes schedules and objectives for assigned persons-served.
• E. Follows up with Direct Support Professionals regarding any needed documentation for services provided.
• F. Ensures current plans of care and all needed materials are available in assigned work locations and Direct Support Professionals are trained on all plans.
• G. Completes case manager reports as needed and assigned.
• H. Monitors billable units in plans of care and plans for services accordingly.
• I. Gathers and submits documentation as needed for ECC requests.
• J. Assists VP with staff performance evaluations and handles immediate performance issues as needed.
• K. Keeps VP informed of program, staff performance, maintenance, and other issues in a timely manner.
• L. Checks Therap and Paycom to review reports, communication, and schedules; keeps information updated.
• M. Monitors punch corrections and time off requests for Direct Support Professionals; ensures time cards are approved before payroll deadline.
• N. Understands and advocates for the rights of individuals in services with dignity and respect.
• O. Visits assigned Community Services locations frequently; checks in with staff and persons-served.
• P. Review applications, schedule interviews, participate in interviews, and conduct reference checks for Direct Support Professionals.
• Q. Maintain records and complete documentation as required by the Wyoming Department of Health; maintain releases and program documentation.
• R. Serve as a positive role model to persons-served and staff; model a positive attitude.
• S. Ensure individuals' rights are not violated and document grievances and concerns.
• T. Maintain positive attitude, follow schedule, appearance guidelines, initiative, and time management.
• U. Keep persons-served files up-to-date and confidential.

Skills

Communication skills

Time management

Basic computer skills

Driver's license

Education

High School or equivalent

Job description

MAGIC CITY ENTERPRISES is seeking a Community Services Coordinator in Cheyenne, WY. This full-time role schedules, trains, and supervises Direct Support Professionals, monitors care plans, and attends IPC meetings to ensure services meet client needs.

You will review Medicaid waiver documentation, manage schedules, and coordinate with the VP of Community Services. A strong focus on compliance, staff development, and community outreach is required.