Community Services Supervisor (Hybrid) - Client Advocacy

North County Regional; Santa Clarita (CA); On-site; USD 88,000 - 124,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Retirement plan

Paid time off

Hybrid remote option

Job summary

North Los Angeles County Regional Center (NLACRC) seeks a Consumer Services Supervisor for the Santa Clarita Valley. The role provides information, advocacy, and service arrangement for consumers and families within a large California network.

Responsibilities include developing program plans, coordinating services, documenting and reporting, advocating for clients, and leading interdisciplinary meetings. A valid CDL and strong community ties are essential, with bilingual Spanish a plus

Qualifications

• Bachelor’s or Master’s degree in psychology, social work, sociology, or related field.
• Two years of related professional/leadership experience; five years Regional Center experience preferred.
• CDL and transportation, or acceptable substitute, required for this position.

Responsibilities

• Participation in the development of program plans for individuals; monitoring and evaluating these plans and revising them as necessary.
• Identify and coordinate services for individuals and their families.
• Documentation, completing forms and reports in accordance with regulations and NLACRC policies and procedures.
• Serve as an advocate for individuals served by community agencies.
• Schedule and attend interdisciplinary meetings with individuals served, family members, service providers, advocates, etc.
• Identify barriers to service delivery and implement culturally sensitive strategies that embody empathy, trust, and respect; comfort working in underserved and non-traditional office settings to meet our community needs.
• Rotate officer-of-the-day duties with other Service Coordinators; assisting co-workers with special projects and unique situations; provide case-coverage as needed; and providing emergency on-call services when required.

Skills

Bilingual Spanish

MS Word

MS Outlook

Education

Bachelor’s Degree in psychology, social work or related field

Master’s degree in psychology, social work or related field

Two years of related professional/leadership experience

Three to five years of related professional/leadership experience

CDL and transportation required

Job description

North Los Angeles County Regional Center (NLACRC) seeks a Consumer Services Supervisor for the Santa Clarita Valley. The role provides information, advocacy, and service arrangement for consumers and families within a large California network.

Responsibilities include developing program plans, coordinating services, documenting and reporting, advocating for clients, and leading interdisciplinary meetings. A valid CDL and strong community ties are essential, with bilingual Spanish a plus