Community Services & Programs Coordinator

The Salvation Army USA Western Territory; Des Moines (WA); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Pension plan

Paid holidays

Vacation time

Sick time

Medical insurance

Vision insurance

Dental insurance

Parental leave

Job summary

The Salvation Army USA Western Territory is seeking a Social Services Coordinator in Des Moines, WA to provide client-centered social services, outreach, and program coordination. This full-time, non-exempt position requires handling multiple priorities in an office environment and occasional local travel.

Responsibilities include crisis response, case management, client records, referrals, and volunteer coordination.

Qualifications

• High School diploma or equivalent.
• Five years social service experience preferred; three years acceptable.
• Good verbal and written communication skills.
• Must have a valid driver's license and good driving record. Will need to travel within the local area as needed but most work is in an office environment with frequent interruptions, multiple deadlines and competing priorities.

Responsibilities

• Model an open, client-centered, compassionate, non-judgmental approach.
• Set boundaries and adhere to eligibility and other program guidelines.
• Meet and follow all Salvation Army policies & program requirements.
• Balance and manage multiple tasks and priorities.
• Respond to crisis situations in a calm, positive manner.
• Complete tasks, projects and daily requests in a timely manner.
• Provide effective oral, written, and electronic communication.
• Provide oversight of daily activities and day-to-day operations of the center.
• Attend agency and staff meetings as determined by supervisor.
• Banking / Billing - Make deposits daily as needed as well as process and code vouchers for payment.
• Budget, track, and provide financial stewardship for all Salvation Army funds and donations.
• Record, report and manage all in-kind donations.
• Meet goals and outcomes set by the program and supervisor.
• Interview and assess clients' needs while keeping good records of services provided (Social Services).
• Provide referrals to both internal and external resources as necessary.
• Answer and respond to client assistance phone calls, e-mails, and faxes within 24-48 hours and respond to drop-in visits as needed.
• Maintain client records, accurate data entry, and produce reports as required by supervisor, agency policy and funding sources.
• Increase and leverage volunteerism in South King County (Volunteer Management).
• Provide effective leadership and training to volunteers.
• Promote agency programs through community meetings, events, and presentations to community organizations, or through other public relations activities (Community Collaboration & Outreach).
• Coordinate and facilitate a monthly Service Committee meeting.
• Coordinate, recruit, and grow the center programs which include but not limited to Christmas Distribution, Kettles, Summer Camp and Back to School programs (Programs).
• Emergency Preparedness – facilitate and coordinate planning center preparedness and training.
• Perform other duties associated with the general responsibilities of the center and/or as assigned by supervisor

Skills

Verbal communication

Written communication

Driver's license

Local area travel

Office environment

Education

High School diploma

Job description

The Salvation Army USA Western Territory is seeking a Social Services Coordinator in Des Moines, WA to provide client-centered social services, outreach, and program coordination. This full-time, non-exempt position requires handling multiple priorities in an office environment and occasional local travel.

Responsibilities include crisis response, case management, client records, referrals, and volunteer coordination.