Community Services Professional 1/2 (EarlySteps)

Nunez Community College; Lake Charles (LA); On-site; USD 42,000 - 56,000; Full time

Job summary

Imperial Calcasieu Human Services Authority is hiring a Community Service Professional as the Single Point of Entry Intake Coordinator for the EarlySteps program in the Developmental Disabilities Division. The role focuses on intake processing, referrals, and effective coordination with families, healthcare providers, and community partners.

Work hours align with a standard daytime schedule; compensation is determined based on qualifications and experience.

Qualifications

• Five years of experience in health or developmentally disabled services, counseling, health care management, or social services.
• Experience substitutions and degree pathways described in the posting.

Responsibilities

• Process referrals for EarlySteps and other OIDD programs.
• Serve as initial contact for individuals, families, and providers.
• Document demographic information and intake details to start the process.
• Coordinate with partners to support EarlySteps implementation.
• Represent intake operations in meetings with program offices.

Skills

Health services

Counseling

Social services

Health care management

Education

Bachelor's degree

Advanced degree in social sciences / related field

Job description

Imperial Calcasieu Human Services Authority (ImCal HSA) exists so that citizens with mental health, addiction, and developmental challenges residing in the parishes of Allen, Beauregard, Calcasieu, Cameron, and Jefferson Davis are empowered, and self-determination is valued such that individuals live a satisfying, hopeful, and contributing life.

We're looking for a Community Service Professional to serve as the Single Point of Entry Intake Coordinator for the EarlySteps program in our Developmental Disabilities Division.

EarlySteps is Louisiana’s early intervention system under the Individuals with Disabilities Education Act (IDEA) Part C. It provides free evaluations, service coordination, and support services such as speech, occupational, physical therapy, audiology, nutrition, and vision services to infants and toddlers from birth through age 35 months with developmental delays or qualifying medical conditions.

Experience Requirements

• Five years of experience in providing health or developmentally disabled services, counseling, health care management, or social services; OR
• Six years of full-time work experience plus two years of experience in providing health or developmentally disabled services, counseling, health care management, or social services; OR
• A bachelor's degree plus two years of experience in providing health or developmentally disabled services, counseling, health care management, or social services; OR
• An advanced degree in a social sciences field, nursing, public health, public, hospital, or health administration; speech-language pathology or communication sciences and disorders; physical, occupational, recreational, or music therapy plus one year of experience in providing health or developmentally disabled services, counseling, health care management, or social services.

EXPERIENCE SUBSTITUTION: Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties

• Receives, reviews, and processes referrals for individuals seeking access to EarlySteps and other designated OIDD programs.
• Serves as an initial point of contact for individuals, families, healthcare providers, community organizations, and other referral sources.
• Obtains and documents demographic information, referral details, presenting concerns, and other information necessary to initiate the intake process.
• Reviews referrals for completeness and obtains additional information as needed.
• Conducts preliminary intake interviews and gathers information to identify potential service needs and available supports.
• Interviews individuals and families to obtain information regarding developmental concerns, functional needs, existing supports, and available resources.
• Completes designated intake questionnaires and screening activities in accordance with program requirements.
• Coordinates with regional and statewide partners to support effective EarlySteps program implementation, referral processes, and community awareness.
• Represents regional EarlySteps intake operations in meetings with the EarlySteps state office and other program partners.
• Participates in Regional Interagency Coordinating Council RICC, State Interagency Coordinating Council (SICC), statewide EarlySteps meetings, and other designated program activities.

Position-Specific Details

• Appointment Type: Job Appointment
• Career Progression: This position is part of a Career Progression Group.
• Work Schedule: Work hours are 8:00 AM to 4:30 PM, Monday - Friday.
• Compensation: The salary offered will be determined based on qualifications and experience.

Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.